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Kairoi teams up with Revyse to centralize their contracts and speed up operations with one smart platform.
Before Revyse, Wayne Davis (Technology Project Manager) and Cecily Lard (Contract Administrator and Legal Operations Specialist) at Kairoi Residential had been managing contracts the way many multifamily teams do: across scattered drives, siloed systems, and with far too many moving parts.
Now, they’ve worked to declutter the process, which has helped reduce friction between teams and enabled them to reclaim valuable time.
Here’s how their day-to-day has shifted, and what it looks like operating with a single source of truth for contract management.
7:30 AM: Where’s the contract? Who’s got the latest version?
Before Revyse
Wayne starts the day trying to track down the statuses of contracts that have been submitted for review and approval, or identify ones that may be up for renewal or have now auto-renewed…and who needs to be tapped for which part of getting the contract locked down.
“One of the difficulties is you have to make sure that everybody is touching it (the contract) correctly and everyone is doing their part,” Wayne explained. “Always eight or nine hands in the cookie jar.”
Meanwhile, Cecily is juggling contract access requests. “We were housing all of our agreements in a drive,” she said. “Only myself and my team have that access.”
Which meant: if Cecily’s out, the requests pile up. And approvals slow down.
With Revyse
Now? All Kairoi teams, from corporate to community, have the right level of access to pull the information and documentation they need directly in Revyse. Efficiency, transparency and governance.
“I just wanted the ability to have one place that everyone could pull from,” Cecily said. “I want them to be able to go into the software and pull it themselves and not have to wait for me or Connie to send it over to them.”
10:00 AM: Transition notices, but without the traffic jam
Before Revyse
Wayne is helping teams organize disposition and termination tasks, working his magic, but spread thin trying to coordinate efforts across multiple departments.
“You have your community directors, you have your marketing team, you have your regionals, you have your legal team,” Wayne said. “There’s so many people that are involved.”
The result? Missed documents, missed emails, missed details, and ultimately, missed deadlines.
With Revyse
“One of the things that we find so easy with Revyse is the one-stop disposition notice,” Wayne shared. “Just having all of them in one place, and then with the click of a button, all notices are sent. So there's no confusion about, did this one get sent or did it not get sent, or who was doing it?”
Revyse’s built-in disposition workflows saves Kairoi time and helps their reduction of manual errors by auto-generating termination notices to vendors with a single click. All relevant contract data and send notices are pulled, and audit logs are recorded for complete visibility. No herding necessary.
12:30 PM: Lunchtime + racing against approval bottlenecks
Before Revyse
Lunch breaks get interrupted by slow-moving approvals. Cecily and the legal team are bogged down reviewing low-risk contracts, which they know can slow the pace of business for onsite teams. But someone’s gotta do it.
With Revyse
Now, tiered approval workflows do the heavy lifting.
“We had to make sure we got a good solution that was going to benefit us and save us on so much of the time piece, and become more efficient,” Wayne said.
From high-priority contracts to more standard or routine agreements, every document can soon be routed to the right person for approval based on scope and/or value. This will help Kairoi’s legal team stay focused on more complex, higher value contracts, which will also help their onsite teams stay focused on the resident experience = moving faster without approval bottlenecks.
2:00 PM: Tech training and onboarding without the headache
Before Revyse
Wayne needs to roll out training for onsite teams, but showing people how to navigate shared drives and folders is a time sink…and changes with every personnel turnover. It’s always chaotic trying to adapt the level of training and access based on team or individual, which often leads to frustration or confusion on both sides.
With Revyse
Steph from Revyse is there to partner with Wayne every step of the way to ensure understanding and adoption of new processes and tech are met with ease versus resistance or stress.
She leads real-time sessions directly in the Revyse platform, putting herself in the shoes of each role who needs to learn how to use it, then adapting accordingly. Plus, she’s available for ongoing support and Q&A through the channels that work best for Wayne and the rest of Kairoi’s team.
“Steph has built great relationships with some of our community directors,” Wayne shared. “It’s been impactful for getting everyone comfortable and confident in the system.”
Wayne has seen his fair share of implementations, but this one stands out.
“I've had dozens of projects over the last five years, and I think, hands down, Steph’s been the most organized and this has been the best communicated project I've experienced at Kairoi.”
4:00 PM: What’s next? Expanding beyond contracts
Before Revyse
Contract sprawl wasn’t the only thing slowing down Kairoi’s operations. The team was managing other documents, like certificates of insurance for onsite vendors, in separate places.
With Revyse
“We found a solution that worked for the problem we have, and now we’re able to apply it to additional items that are going to make other teams even more efficient and effective at their jobs,” Wayne explained.
Kairoi is already exploring how Revyse can smooth out more workflows, unlocking new benefits across the organization.
The big picture: The right tool at the right time
Kairoi’s story is all about solving real-world problems across teams – from legal to onsite operations. As a fast-growing company juggling shifting priorities, they needed more than just a repository. They needed tailored workflows. They needed security. They needed control.
“We found competitors that had the contract renewal notifications and we found competitors that would have the repository for information and we found competitors that had the privacy and access,” Wayne said. “But we didn’t really find one that had all of that together in one solution.”
Until now.
What Revyse delivered for Kairoi:
Centralized access for all teams from corporate to legal to community-level
Fast, coordinated property transitions with automated notices
Tiered workflows that will reduce bottlenecks and improve governance
Hands-on onboarding and personalized support from the Revyse team
A growing partnership that expands beyond contracts into broader vendor management needs
As Cecily put it: “It’s just been an easy process and a good, good partnership.”
Wayne’s take? “We’re really happy with the decision and we’re really glad we found y’all.”
Ready to change how your team operates?
Revyse can help you ditch the disjointed tools and scattered processes - just like Kairoi did.
Total contract control, better risk management, and a smoother day in the life.
👀 Curious what your ‘after’ could look like? Let’s talk.