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HOMELeasing AIACE™ Virtual Leasing AssistantReviews

ACE™ Virtual Leasing Assistant Reviews

1 Review

4.3

5.0

Customer Support

5.0

Value

5.0

Onboarding Experience

2.0

Compatibility

MF

4.3 - a year ago

AI Chat Bot

What was your company’s primary use case for ACE™ Virtual Leasing Assistant?

We utilized ACE on multiple communication channels, including phone, text, and website. The purpose was to provide immediate communication to prospects and residents that could be answered via a bot. We also utilize this technology to eliminate calls, going to a call center.

What do you like most about ACE™ Virtual Leasing Assistant?

Having ACE is a great supplemental communication tool to help our site teams in the sales process by providing immediate answers to frequently asked questions.

What could ACE™ Virtual Leasing Assistant do better?

Nothing currently

Who would you recommend ACE™ Virtual Leasing Assistant to?

Any residential or commercial space rentals

Customer support and service

The sales and service team are always aligned and support our account very well .

Value for money

Ease of onboarding

Compatibility with your existing solutions

The Yardi calendar integration isn’t seamless, but that is a Yardi limitation we are working towards.
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