AI Chat Bot
What was your company’s primary use case for ACE™ Virtual Leasing Assistant?
We utilized ACE on multiple communication channels, including phone, text, and website.
The purpose was to provide immediate communication to prospects and residents that could be answered via a bot. We also utilize this technology to eliminate calls, going to a call center.
What do you like most about ACE™ Virtual Leasing Assistant?
Having ACE is a great supplemental communication tool to help our site teams in the sales process by providing immediate answers to frequently asked questions.
What could ACE™ Virtual Leasing Assistant do better?
Nothing currently
Who would you recommend ACE™ Virtual Leasing Assistant to?
Any residential or commercial space rentals
Customer support and service
The sales and service team are always aligned and support our account very well .
Value for money
Ease of onboarding
Compatibility with your existing solutions
The Yardi calendar integration isn’t seamless, but that is a Yardi limitation we are working towards.