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Benson Integrated Marketing Solutions Reviews

13 Reviews

4.4

4.6

Customer Support

4.1

Value

4.4

Onboarding Experience

4.5

Compatibility

JC
Property Manager

5.0 - a month ago

Vendor Invite

GREAT COMPANY!

What was your company’s primary use case for Benson Integrated Marketing Solutions?

MAINTENANCE CLOTHING, OFFICE NAME TAGS

What do you like most about Benson Integrated Marketing Solutions?

GREAT PRODUCTS AT AN AFFORDABLE PRICE!

What could Benson Integrated Marketing Solutions do better?

n/a

Who would you recommend Benson Integrated Marketing Solutions to?

n/a

Customer support and service

ALWAYS HAS WHAT WE NEED, SHIPPED IN A TIMELY MANOR

Value for money

PRICES ARE GREAT!

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for your enthusiastic review! We're delighted to hear that you've had such a positive experience with our products, especially in providing maintenance clothing and office name tags. It’s great to know that you find our products affordable and appreciate the timely shipping. We’re committed to maintaining the level of service and value you’ve come to expect, and we look forward to continuing to meet your needs. Thank you for choosing Benson!

AR

4.3 - a month ago

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Exceptional Customer Service Experience

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Benson is our preferred partner for all company-branded promotional, print, and signage projects.

What do you like most about Benson Integrated Marketing Solutions?

Their team quickly assists with any questions and provides quality solutions for our promotional and print needs. They listen to feedback and continue to make improvements for our promotional needs, incorporating quality over quantity to ensure our team and clients receive the best items.

What could Benson Integrated Marketing Solutions do better?

We have partnered with Benson to continue improving workflows for reviewing apparel orders to ensure all align with brand standards.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you so much for your thoughtful review! We're thrilled to hear that Benson has been able to provide the quality solutions you need for your promotional, print, and signage projects. It’s fantastic to know that our team’s responsiveness and commitment to incorporating feedback have been key to your satisfaction. We look forward to continuing our partnership and providing you with the best service and products possible!

JA
Director of Sales and Marketing , Cardinal Group Management

4.8 - a month ago

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Incredible customer service

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Benson is our preferred partner for all Cardinal promotional, print and signage projects.

What do you like most about Benson Integrated Marketing Solutions?

Benson is a great partner. They provide great customer service, with a feedback-forward strategy. Benson is open to providing solutions for all your needs, will work to fix any (rare) mistakes, and has been providing us with exceptional customer service since our partnership began.

What could Benson Integrated Marketing Solutions do better?

We have been working on improvements with Benson on their storefront product but they have been open to feedback and redesigning their storefront to better accommodate our needs.

Who would you recommend Benson Integrated Marketing Solutions to?

Any multifamily company looking for a strategic partner in the promotional space.

Customer support and service

Tiffany Ross is the most organized, kind person. We are lucky to have her as our account manager!

Value for money

Some products seem to be on the pricier end but this is all about quality and understanding how they purchase products from a variety of vendors on the backend helps to understand this strategy.

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to be your preferred partner for all your Cardinal promotional, print, and signage needs. It's wonderful to hear that our team, especially Tiffany Ross, has made a positive impact on your experience. We're committed to maintaining the highest standards of customer service and appreciate your feedback on our storefront product. Your input helps us continually improve, and we're glad to be working together on updates that better meet your needs. We truly value your partnership and are grateful for the trust you've placed in us. Thank you again for your thoughtful review!

GA

3.8 - a month ago

Vendor Invite

Products

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Uniforms and Marketing Print Materials

What do you like most about Benson Integrated Marketing Solutions?

Costumer Service

What could Benson Integrated Marketing Solutions do better?

Turn around time but understand that custom items do take time to make

Who would you recommend Benson Integrated Marketing Solutions to?

Audubon

Customer support and service

always easy to contact and fast respond back time

Value for money

good quality products

Ease of onboarding

good

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for your feedback! We’re delighted to hear that our customer service has been a standout for you and that you rely on us for your uniforms and marketing print materials. We appreciate your understanding regarding turnaround times for custom items and are always working to improve our processes while maintaining the high quality you expect. We look forward to continuing to serve you!

JP

4.5 - a month ago

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#1 Promo and Collateral Company

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Promotional and Collateral

What do you like most about Benson Integrated Marketing Solutions?

Benson is so easy to use. Our rep is so helpful and she always helps us find the most trendy items to use as promo.

What could Benson Integrated Marketing Solutions do better?

Pricing is always an issue, but we learned that they price match.

Who would you recommend Benson Integrated Marketing Solutions to?

Everyone!

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you so much for your feedback! We’re delighted to hear that Benson's ease of use and the support from your rep have made your experience so positive. It’s great to know that we've been able to help you find the trendiest promo items for your needs! Thank you for recommending us to everyone—your endorsement means a lot to us!

GE

5.0 - a month ago

Vendor Invite

Exceptional customer service

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Benson is always there with for all my signage and printing needs. They deliver great quality prints in a timely manner and answer any questions I have along the way.

What do you like most about Benson Integrated Marketing Solutions?

The amazing customer service

What could Benson Integrated Marketing Solutions do better?

None

Who would you recommend Benson Integrated Marketing Solutions to?

Anyone in need of signs or any marketing products. I recently recommended Bemson to my mom for some banners and bowflags for her grooming business.

Customer support and service

They have very friendly and helpful employees.

Value for money

I was very pleased with the quality of my signs for the money paid.

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for sharing your wonderful experience! We’re thrilled to hear that our customer service has stood out for you and that we’ve been able to meet your signage and printing needs with great quality and timely delivery. Thank you again for your continued partnership—we look forward to serving you and your business for years to come!

TB

5.0 - a month ago

Vendor Invite

We love Benson

What was your company’s primary use case for Benson Integrated Marketing Solutions?

We order our supplies and love the quality of all of the products

What do you like most about Benson Integrated Marketing Solutions?

The products we receive from Benson are always the highest quality

What could Benson Integrated Marketing Solutions do better?

We have not had any issues to bring to your attention

Who would you recommend Benson Integrated Marketing Solutions to?

Yes, I have used Benson products at every apartment community I have been a part of for several decades! As far as I am concerned they are the only company I need to meet our marketing supply needs

Customer support and service

We have not had issues and we have gotten exactly what we order

Value for money

The pricing is very reasonable

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for sharing your experience with Benson Integrated Marketing Solutions! We're thrilled to hear that our customer service has been a highlight for you, and we appreciate your trust in us for your uniforms and marketing print materials. We understand your feedback regarding turnaround time and are continuously working to streamline our processes to meet deadlines while maintaining the quality of custom items. Your insights help us improve, and we’re committed to making the experience even smoother for you in the future. We look forward to working with you again in the future!

KR
Community Manager

4.0 - a month ago

Vendor Invite

Customer Focused

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Uniforms, marketing materials

What do you like most about Benson Integrated Marketing Solutions?

Ease of ordering online

What could Benson Integrated Marketing Solutions do better?

If products shipped a bit faster, that would be helpful.

Who would you recommend Benson Integrated Marketing Solutions to?

Another business owner needing to promote their business

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for sharing your experience with Benson Integrated Marketing Solutions! We're thrilled to hear that our customer service has been a highlight for you, and we appreciate your trust in us for your uniforms and marketing print materials. We understand your feedback regarding turnaround time and are continuously working to streamline our processes to meet deadlines while maintaining the quality of custom items. Your insights help us improve, and we’re committed to making the experience even smoother for you in the future. We look forward to working with you again in the future!

JM

4.5 - 2 months ago

Vendor Invite

Great Marketing Experience

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Tenant leasing and marketing

What do you like most about Benson Integrated Marketing Solutions?

Very easy to use and Benson makes it very easy to integrate into our existing software and programs.

What could Benson Integrated Marketing Solutions do better?

A quicker online response time would do well

Who would you recommend Benson Integrated Marketing Solutions to?

Anyone that would need a streamlined marketing solution and who's need would require a "plug and play", ease of initialization.

Customer support and service

very courteous staff and knowledgeable

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you so much for your feedback! We're delighted to hear that our solutions have been easy to use and seamlessly integrated into your existing software and programs. Streamlining marketing processes is something we strive for, and we’re glad it’s working well for you. We also appreciate your suggestion regarding quicker online response times and will definitely look into how we can improve in that area. Your recommendation means a lot to us, and we look forward to continuing to support your tenant leasing and marketing efforts. If there’s anything else we can assist with, don’t hesitate to reach out!

JC

4.8 - 2 months ago

Vendor Invite

High Quality

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Use Benson for a client of mine !

What do you like most about Benson Integrated Marketing Solutions?

Customer service is top notch, always goes above and beyond. There Store front for my client is easy to use and great experience.

What could Benson Integrated Marketing Solutions do better?

NA

Who would you recommend Benson Integrated Marketing Solutions to?

Yes sure would!

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for your kind words and for taking the time to share your experience with Benson! We’re so glad to hear that our customer service has consistently gone above and beyond to meet your needs and that the storefront has been easy to navigate and enjoyable to use. We look forward to collaborating again in the future!

MB

3.8 - 2 months ago

Vendor Invite

Great to Work with

What was your company’s primary use case for Benson Integrated Marketing Solutions?

We've had a great, long-standing relationship with Benson. We've ordered countless items for our own conferences including signs and apparel, and merch for each property we manage to promote our leasing campaigns.

What do you like most about Benson Integrated Marketing Solutions?

They help give you ideas of what you want to use for your marketing to residents.

What could Benson Integrated Marketing Solutions do better?

They may already do this and I'm not aware, but having test samples of products before purchasing would be helpful to determine what products we want to order.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you so much for your continued trust in Benson and for sharing your thoughtful feedback! We’re thrilled to hear that our solutions have supported your conference needs and helped promote your leasing campaigns. It’s great to know that our team’s suggestions have been helpful in developing marketing ideas for your residents. As for your suggestion on test samples, we absolutely offer product samples to help our clients make informed decisions. We’d be happy to walk you through the process! Feel free to reach out to your account manager, and we’ll ensure you have everything you need for future campaigns. We look forward to continuing our partnership and helping your team create even more successful campaigns!

wr

5.0 - 2 months ago

Vendor Invite

awesome

What was your company’s primary use case for Benson Integrated Marketing Solutions?

work uniform

What do you like most about Benson Integrated Marketing Solutions?

ease of use

What could Benson Integrated Marketing Solutions do better?

na

Who would you recommend Benson Integrated Marketing Solutions to?

all

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

We truly appreciate your feedback! It’s wonderful to know you had a great experience with Benson. Your input helps us refine our services and ensure we meet the highest standards. Should you need anything else, please don’t hesitate to reach out. We look forward to collaborating again soon!

DT

3.0 - 2 months ago

Vendor Invite

Benson

What was your company’s primary use case for Benson Integrated Marketing Solutions?

Packing

What do you like most about Benson Integrated Marketing Solutions?

The people

What could Benson Integrated Marketing Solutions do better?

No

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Analisa D.
Official Vendor Response
Marketing Assistant, Benson

Thank you for sharing your experience! We value your feedback as we strive to enhance our services every day. If there’s ever anything more we can do, please let us know. We can’t wait to work with you again in the future!

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