HOMELeasing AINurture BossReviews

Nurture Boss Reviews

9 Reviews

4.8

4.9

Customer Support

4.7

Value

4.9

Onboarding Experience

4.8

Compatibility

TB
Director of Marketing, AOG Living

5.0 - 2 months ago

Love Nurture Boss!

What was your company’s primary use case for Nurture Boss?

Our primary use case for Nurture Boss was to streamline and enhance our customer engagement and communication processes. We leveraged their platform to automate personalized messaging, manage customer interactions more efficiently, and gather valuable insights through their feedback mechanisms. This allowed us to maintain a high level of customer satisfaction and quickly address any concerns or suggestions, ultimately leading to improved customer retention and a stronger overall brand presence.

What do you like most about Nurture Boss?

Their customer service is simply excellent—responsive, friendly, and always willing to go the extra mile to help.

What could Nurture Boss do better?

The team at Nurture Boss is incredibly receptive to feedback, making improvements and adjustments as needed to ensure we are completely satisfied.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

KN
Director of Marketing and Social Media

4.5 - 2 months ago

AMAZING!!!

What was your company’s primary use case for Nurture Boss?

Lead nurturing for multiple properties

What do you like most about Nurture Boss?

Great team, great service, great everything! From the demo with Clarisa to Brittany making sure everything is integrated and updated to the development team meeting with me for some new features- the Nurture Boss team goes above and beyond to ensure their clients are happy and taken care of. Highly recommend this service for personalized and engaging automations!

What could Nurture Boss do better?

I do not have any feedback for this

Who would you recommend Nurture Boss to?

Anyone who manages multifmaily properties

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

KP
Leasing Agent, Fore Property

5.0 - 2 months ago

Nurture Boss has been an essential part of the success of our property.

What was your company’s primary use case for Nurture Boss?

Nurture Boss has been an essential part of the success of our property. Their services have significantly enhanced our operations, and we’ve seen noticeable improvements since partnering with them. Brittany, in particular, has been incredibly helpful and supportive with our team. Her expertise and dedication have made a real difference. We highly recommend Nurture Boss to any property looking to elevate its tours, leases, and occupancy

What do you like most about Nurture Boss?

Their customer service and efficient work.

What could Nurture Boss do better?

Nurture Boss has been doing an excellent job in many areas, but there's always room for improvement.

Who would you recommend Nurture Boss to?

Nurture Boss is a versatile tool suitable for anyone looking to improve their lead nurturing and communication strategy through automation and personalization.

Customer support and service

I've been working with Brittany Peggins and her service is 100/10

Value for money

They help you a lot with prospects and residents' communication.

Ease of onboarding

The platform and their help are awesome!

Compatibility with your existing solutions

Because we always achieve goals with their service.
MS
Property Manager

5.0 - 2 months ago

Innovative

What was your company’s primary use case for Nurture Boss?

Current resident communication, prospect follow up

What do you like most about Nurture Boss?

Nurture boss has been such a great innovative aid to my day-to-day duties, it is easy to send collective communication via text or email, but I can also personalize a follow up message for my prospects and current residents which in turn converts in higher resident retention because people love to feel seen and heard. As a plus when things get busy, I know I can reach out to my success manager Brittany to step in and help with those emails and texts for me, Gotta love having a team you can truly count on!"

What could Nurture Boss do better?

I would like to see a way to organize contacts, such as residents by building and apartment number, were I can delete or add a contact.

Customer support and service

Value for money

Ease of onboarding

they have one on one training as well as videos

Compatibility with your existing solutions

LR
Business Manager, The Rey Downtown

5.0 - 2 months ago

Next Level Platform

What was your company’s primary use case for Nurture Boss?

Resident communication, reminders, renewals, events, surveys, promotion & marketing and more!

What do you like most about Nurture Boss?

It's easy to use and it is the best platform I have used so far

What could Nurture Boss do better?

Make it so when text messages are sent to people, an 800/833 number does not appear but instead it displays the name of the property. Doing this will make it look less like spam because it's not spam.

Who would you recommend Nurture Boss to?

my other property manager friends

Customer support and service

Coming from a company that did not have this platform, Nurture Boss is awesome... I was also telling Brittany that the catchphrases in the platform are awesome and asking myself, how do they come up with this stuff!? Nurture Boss is a platform I can really appreciate and the reminders are awesome and super convenient for our residents too

Value for money

Ease of onboarding

Compatibility with your existing solutions

MP
Community Manager

4.8 - 2 months ago

I have been working with Nurture Boss for over 2 years ( prior management and current) I am satisfied with the services they provide. Tyler is who I currently work with now and he is ON IT! Responsive, helpful and give the best customer service.

What was your company’s primary use case for Nurture Boss?

Lead generating, Email blast reminders, etc..

What do you like most about Nurture Boss?

All service

What could Nurture Boss do better?

At the moment i do not have anything

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

WM
VP of Marketing & Technology, The REMM Group

4.0 - a year ago

Effective and Time Saving to Teams

What was your company’s primary use case for Nurture Boss?

We use Nurture Boss to help our onsite leasing teams automate the follow-up process with our leads. NB has given our teams more time to focus on quality leads, tours, and resident service and at the same time increase our conversion rates from lead to tour.

What do you like most about Nurture Boss?

Easy to use and NB's support team is always there ready to provide more creative ideas and help troubleshoot any issues we encounter.

What could Nurture Boss do better?

I recommend - introducing some sort of AI to help create custom eblasts. I would like my team to write quick drafts, and then have AI revise it to be professional, grammatically correct, and more impactful. - Is there a survey feature? The ability for NB to follow up with prospects to find out what they want or what will encourage them to tour or apply? I know this will create a bi-directional process for information flow, but maybe that can be incorporate with knock?

Who would you recommend Nurture Boss to?

I would recommend NB to other industry colleagues.

Customer support and service

There is still room for improvement.

Value for money

It's difficult to justify this cost if we are 3rd party property management. Owner managers probably see the value of this first hand, but in 3rd party there is another layer that makes the sell challenging.

Ease of onboarding

NB Team is easy to work with and stays engaged with our teams.

Compatibility with your existing solutions

Yardi interface has changed. i would recommend updating your documentation/instructions.
CG
National Marketing Director , Fore Property Co

5.0 - a year ago

Nurture Boss Exceptional Conversion Automation Partnership!

What was your company’s primary use case for Nurture Boss?

If you are searching for the ideal marketing conversion partner, look no further. Nurture Boss is the ultimate solution partner providing premier, on-demand conversion tools putting your marketing dollars to work faster! We are a merchant developer with very aggressive lease up goals in several diverse markets. We needed a proven marketing solution that nurtured all inbound inquiries from the early stages of construction through full lease up execution. A partner that provided consistent brand messaging and promotions with custom solutions and purpose-driven call to action conversion tools that worked quickly with today's on-demand consumers.

What do you like most about Nurture Boss?

Exceptional customer service, custom solutions that work, and an unbeatable desire to continue to grow and enhance the platforms capabilities to meet the high demands of today's competitive and ever-changing environment.

What could Nurture Boss do better?

They are already doing it. Year over year, Nurture Boss continues to create solutions designed to catapult the multifamily industry to the next level.

Who would you recommend Nurture Boss to?

Provides a diverse package of custom-fit conversion solutions to diverse markets in the multifamily sector.

Customer support and service

The most EXCEPTIONAL group of highly talented, devoted and driven TEAM of professionals that truly care about taking extraordinary care of their client's needs! A creative and solutions-based culture that welcomes and embraces change and understands the importance of providing tools that enhance your company's workflow strategies and delivers consistent results!

Value for money

Nurture Boss is now an integral part of our lease up development strategies and will be for years to come! Results are instant and consistent.

Ease of onboarding

Less than 30-days to onboard or sooner. Very easy to implement with Yardi/RentCafe API and other industry partners alike.

Compatibility with your existing solutions

Implementation is easy and you will receive a dedicated customer-relations expert to assist you every step of the way.
RT
Regional Vice President

5.0 - a year ago

Nurture Boss is a game changer!

What was your company’s primary use case for Nurture Boss?

Prospect follow up automation and resident communication

What do you like most about Nurture Boss?

Nurture Boss gives our associates time back in their busy day. They follow up with prospects automatically, and create very unique, highly personalized follow ups, but that's not the best part....they track the engagement each prospect has with the follow up, and sends the team the prospects most likely to lease DAILY! This allows the teams to focus extra time and attention on the most engaged prospects, while it works in the background to take care of the rest for them.

What could Nurture Boss do better?

I wish I could more easily see who has unsubscribed from emails.

Who would you recommend Nurture Boss to?

Any property! It is great for lease ups and properties struggling with occupancy or in highly saturated markets, but with the resident communication it provides, it is just as effective on the retention side. Anyone can benefit from this!

Customer support and service

Friendly, responsive, and involved, they truly care and want to understand your properties goals/struggles and help you fix it.

Value for money

It is very reasonably priced, especially considering the value it provides, and the time it gives back to our already short staffed or busy on site teams.

Ease of onboarding

The customer success team does all of the heavy lifting for you!

Compatibility with your existing solutions

Integrated easily with our PMS and CRM, and they took care of that side for us. Very simple, and did not have to jump through hoops to get this onboarded.
See All Reviews