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HOMELearning Management SystemsTrainingReviews

Training Reviews

15 Reviews

4.1

4.4

Customer Support

4.1

Value

4.1

Onboarding Experience

3.9

Compatibility

TD
Dir of HR, Davis Development

5.0 - 4 months ago

Vendor Invite

Best LMS/Training Solution for Property Management

What was your company’s primary use case for Training?

We use these products to ensure the best and most well-rounded employees in the industry.

What do you like most about Training?

The training is thorough but concise and keeps the user's daily workflow in mind, allowing them to save as they go.

What could Training do better?

They do a great job at listening to the customers. Nothing to add.

Who would you recommend Training to?

All Property Management Companies.

Customer support and service

They are very responsive and answer the questions quickly.

Value for money

The cost is minimal to the property budget for what it does to help make employees more productive.

Ease of onboarding

It was been a while, but they walk you through everything.

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you, Tanya! We're glad our training aligns with your needs and supports your team's efficiency. Your feedback is greatly appreciated!

SA

5.0 - 4 months ago

Vendor Invite

New products, great people

What was your company’s primary use case for Training?

I’ve been using GH Vision since 2006! The training gets better every year.

What do you like most about Training?

Micro learning - shorter modules for busy schedules.

What could Training do better?

I would love to see LinkedIn courses added.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you for the kind words, Stephanie! We're thrilled to hear that our training continues to improve and fits into your busy schedule. We greatly appreciate your review!

DM
Marketing Assistant

4.3 - 4 months ago

Vendor Invite

Highly recommend Grace Hill!

What was your company’s primary use case for Training?

My company's main use for the training is to enhance specific job-related skills. This ensures that employees are well-equipped with the knowledge and tools they need to excel in their roles.

What do you like most about Training?

I really enjoyed the online courses on this platform. The content was presented in a clear and engaging way, and the lessons had practical applications that made the learning experience valuable and relevant.

What could Training do better?

Maybe have the final evaluation happen as the information is being taught instead of all at the end.

Who would you recommend Training to?

I would recommend these trainings to anyone needing to enhance or refresh their training in multiple areas.

Customer support and service

I've never had problems with customer service. Always great.

Value for money

It's a really valuable tool that helps all employees and doesn't disappoint.

Ease of onboarding

I didn't have any trouble with it.

Compatibility with your existing solutions

It's great.
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you for your review, Delfina! It's great to know our platform has been a valuable tool in enhancing your team's skills and that you found the content clear and practical. We’re grateful for your recommendation and look forward to continuing to support your team!

KR
Director of Operations

5.0 - 4 months ago

Vendor Invite

Excellent Resource & Partner

What was your company’s primary use case for Training?

We use Gracehill for all of our onboarding and ongoing associate training.

What do you like most about Training?

Gracehill is a fantastic partner in training with an ever evolving list of classes available to our associates for use to assign or for users to explore for continuing education.

What could Training do better?

The platform can be a little clunky to create custom courses but that could also be user issue, not platform issue.

Who would you recommend Training to?

Anyone that needs a partner to ensure their associates are trained on Fair Housing and other very important topics of our industry.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you for your thoughtful review, Katie! We're thrilled to hear that you find Grace Hill to be a valuable partner for your onboarding and training needs. We appreciate your feedback on creating custom courses and will work on enhancing that experience!

CT

4.5 - 4 months ago

Vendor Invite

Comprehensive Training Support

What was your company’s primary use case for Training?

Grace Hill has been incredible for our onsite and corporate team training and even had additional courses like Tax Credit sessions for our Affordable Team Members.

What do you like most about Training?

It is so easy for us to pull reporting and we can get so granular!

What could Training do better?

Excited to see if Grace Hill can integrate with Keystone/Domo!

Who would you recommend Training to?

Other property management companies.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you, Courtney! We're delighted that Grace Hill has been a great fit for your team’s training needs. We appreciate your feedback to help us improve. Thanks for recommending us!

BB
Regional Support Manager

3.8 - 5 months ago

Vendor Invite

Great Product and Customer Service

What was your company’s primary use case for Training?

Property Management training and tracking! Especially Fair Housing and tax credit.

What do you like most about Training?

The great customer service

What could Training do better?

No complaints

Who would you recommend Training to?

All Property Management Companies

Customer support and service

They always respond quickly!

Value for money

Competitive pricing

Ease of onboarding

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you, Bethany! We're happy to hear you value our customer service and competitive pricing. Your recommendation means a lot to us. We look forward to continuing to support your property management training needs!

MM

3.3 - 5 months ago

Vendor Invite

Great Training Program

What was your company’s primary use case for Training?

Fair Housing, Sexual Harassment, and other property management training. We also focus on anything related to student housing.

What do you like most about Training?

Grace Hill allows us to have scheduled, uniform training that we know is up to date for all staff. We like that trainings such as Fair Housing are kept up to date.

What could Training do better?

We would like to see more trainings related to student housing.

Who would you recommend Training to?

Any property management company.

Customer support and service

Customer service responses are always timely and helpful, but we rarely have any issues.

Value for money

Ease of onboarding

Grace Hill was easy to set up and is easy to manage.

Compatibility with your existing solutions

Grace Hill doesn't integrate with any of our existing systems. It would be great if it did integrate with our HR or any other systems.
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you for your feedback, Melissa! We're glad to hear that you find our training up-to-date and easy to manage. We appreciate your suggestion for more student housing content and will consider it for future updates. We're always looking to improve and will take your comments into consideration.

TD
Dir of HR, Davis Development

5.0 - 5 months ago

Vendor Invite

Grace Hill is the standard in the Property Management Arena

What was your company’s primary use case for Training?

Property Management ongoing training and tracking of internal training.

What do you like most about Training?

Very User Friendly and the service is great!

What could Training do better?

I think you all do a great job...

Who would you recommend Training to?

All Property Management Companies!!!

Customer support and service

The are so easy to communicate with and they have great responsiveness

Value for money

They make sure to work with you to be a good match for your organization.

Ease of onboarding

It has been a while, but it is easy!

Compatibility with your existing solutions

They work with your systems.
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you so much, Tanya! We're thrilled to hear that our training solution has been user-friendly and beneficial for you and your team. Your recommendation and positive feedback mean a lot to us. We look forward to continuing to support Davis Development!

EC
Training & Development

3.8 - 10 months ago

Great Product with Great Customer Service!

What was your company’s primary use case for Training?

#1 it keeps us compliant with Fair Housing and Sexual Harassment courses. In addition, there are a vast amount of courses to enhance team members skill set.

What do you like most about Training?

The excitement people get when they see the impact of growth.

What could Training do better?

Be effective.

Who would you recommend Training to?

All property management companies.

Customer support and service

We are aware that our teams need to engage more.

Value for money

Our rep is great and the product is constantly being enhanced.

Ease of onboarding

Very easy to onboard.

Compatibility with your existing solutions

We currently have one person assigned to training and development. Using Grace Hill gives us the opportunity to be effective.
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you for sharing your recent review of Grace Hill's training solution Erica. We appreciate you taking the time and have shared your feedback with our internal teams as well. Thanks again for being a customer! - The Grace Hill Team.

CT
Manager, Training Ops

4.8 - a year ago

Vendor Invite

Grace Hill for Property Management

What was your company’s primary use case for Training?

We use this to train all of our team members on Sexual Harassment, Fair Housing, Tax Credit, etc.

What do you like most about Training?

I love the option to track compliance for each team member and community.

What could Training do better?

The ability to mass edit Mystery Shops in Vaidate.

Who would you recommend Training to?

Other property management companies!

Customer support and service

Luis is great!!

Value for money

Courses are great for onsite teams, shoppers could be more accurate for the Validate program.

Ease of onboarding

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you Courtney for sharing your recent review of Grace Hill's training solution. We appreciate you taking the time and have shared your feedback with our internal teams (including Luis who we agree is great!) as well. Thanks again for being a customer! - The Grace Hill Team.

ST
Asset Manager

2.5 - a year ago

Vendor Invite

GraceHill Training - Easy to use complete the training, difficult to manage

What was your company’s primary use case for Training?

We use Training to stay compliant and updated with the Real Estate industry.

What do you like most about Training?

I like the platform once it is assigned.

What could Training do better?

The management of the roles and the assigning of the material.

Who would you recommend Training to?

I recommend this to large multi-family operators.

Customer support and service

It is not the best but not the worst. It simply gets the job done.

Value for money

It is not too costly.

Ease of onboarding

Not fun to onboard. Takes a while and very specific.

Compatibility with your existing solutions

Only system we use.
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you Sofia for sharing your recent review of Grace Hill's training solution. We appreciate you taking the time and have shared your feedback with our internal teams, especially regarding ease of onboarding as well. Thanks again for being a customer! - The Grace Hill Team.

KH
Office Manager, Real Catalyst Group

3.0 - a year ago

Vendor Invite

A good company to use

What was your company’s primary use case for Training?

Education is key and we were looking for something to further all our team members knowledge to become better individuals.

What do you like most about Training?

In a busy world, it's hard to stop your normal routine to take a training course. But the information is applicable and helpful in the day to day routine.

What could Training do better?

I like the interactive parts of the training courses. It helps to make it more engaging other than listening and reading the screen.

Who would you recommend Training to?

Other professionals in our industry.

Customer support and service

It's fine like it is but everything could always be improved.

Value for money

Ease of onboarding

Getting the team member added is easy and simple. It's the course load that takes work. The original courses are uploaded to the transcript with good timing. It's the other courses we have added other the years to certain positions that have to be re-organized so that the schedule is overloaded. There should be a way to turn those off and on or add those to the end of a new hire's transcript.

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you Kim for sharing your recent review of Grace Hill's training solution. We appreciate you taking the time and have shared your feedback with our internal teams as well. Thanks again for being a customer! - The Grace Hill Team.

AA
COMPLIANCE, AMERICAN CAPITAL REALTY GROUP

4.3 - a year ago

Vendor Invite

Very informative

What was your company’s primary use case for Training?

Management dealing with tenants

What do you like most about Training?

variety of courses

What could Training do better?

none

Who would you recommend Training to?

management

Customer support and service

Employees can learn a lot

Value for money

perfect

Ease of onboarding

Easy to follow and for the new employees

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you Ana for sharing your recent review of Grace Hill's training solution. We appreciate you taking the time and have shared your feedback with our internal teams as well. Thanks again for being a customer! - The Grace Hill Team.

EB

3.0 - a year ago

Vendor Invite

Decent LMS

What was your company’s primary use case for Training?

We typically do compliance training as well as ongoing professional development through the platform

What do you like most about Training?

The ability to improve the skill sets of those that make a difference within the organization

What could Training do better?

I would like to see the product be a little more user friendly. At times it can be frustrating to navigate.

Who would you recommend Training to?

I think that any business that would like to track and refer back to training would benefit.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you for sharing your recent review of Grace Hill's training solution. We appreciate you taking the time and have shared your feedback with our internal teams as well. Thanks again for being a customer! - The Grace Hill Team.

SW
VP, Learning & Development, Capital Square Living LLC

5.0 - a year ago

LMS - MUST HAVE!!

What was your company’s primary use case for Training?

We are using Vision, primarily, for compliance related training needs. We are a brand new management company who is transitioning over 40 properties over the course of April 2023-May 2024. So for now, we're keeping it simple. HOWEVER...we have the opportunity to build out developmental learning plans based on position, so that when we get to a normal state, our teams are set to continue their learning and advancing their careers.

What do you like most about Training?

VISION is easy to use, it's customizable - so we have a fully branded "University" for our teams.

What could Training do better?

Reporting is a bit difficult to manage - and I haven't been able to review the recordings of the training we did when we implemented. I would love to see Reporting as easy as creating a course.

Who would you recommend Training to?

I would recommend Vision to all multifamily owners/operators/managers as well as Supplier Partners who are looking for an easy, one-stop-shop for learning management needs.

Customer support and service

The team at Grace Hill is second to none - very responsive, and always extremely helpful!

Value for money

They worked with our budgeting needs and were able to provide a price point that allowed us all the bells and whistles we wanted at a price that we were able to absorb right away.

Ease of onboarding

SO easy -- my reps were terrific with training calls for me and my team - and the handoff to the Customer Success Team was flawless.

Compatibility with your existing solutions

We didn't have an existing solution!
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you Steve for sharing your review of our training solution. We appreciate you taking the time and have shared your feedback with our internal teams as well. Thanks again for being a Vision training customer! - The Grace Hill Team.

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