Resident Onboarding

Multifamily resident onboarding tools are like personal concierges, making the transition into a new apartment as smooth as possible. These platforms offer handy checklists, expert moving tips, and can even help with setting up utilities. With a streamlined move-in process, property managers can increase efficiency and keep residents happy. With the right resident onboarding tools, moving day can be stress-free, leaving residents excited to settle into their new home.

Claimed Listing


by Updater

Updater is the nation’s #1 moving app – think TurboTax, but for moving. We help renters schedule moving services, update internet plans, change utilities, purchase renters insurance, and much more. We know moving can be a headache for onsite teams too – that’s why we built Updater Pro | Onboarding, a tool to eliminate moving chaos and make a great first impression on your new residents. Say goodbye to paper moving checklists once and for all!

Claimed Listing


by Moved

Moved is the modern way to welcome residents, save your team time, and make more money while you do it. First impressions are everything and set the tone for the rest of your relationship. Moved provides a property-branded portal for residents to complete move-in + move-out tasks, automated reminders to ensure everything gets done, and concierge service at your residents' fingertips. Moved is an open platform that integrates easily with Yardi, RealPage, ResMan, Entrata, and more.

Claimed Listing

Increase efficiency and resident satisfaction at your property with Livly, the all-in-one app for apartment management, smart access, and resident experiences. From simple digital move-ins to rent payments, package notifications, and amentiy booking, delight your residents with Livly.

Claimed Listing

Give your residents a fun and easy way to get familiar with their new home with Welcome Boss™. Our Resident Onboarding solution facilitates quicker move-ins for residents and staff. Residents have access to their own info right at their fingertips, all with a location-based interface. Send a map link to new residents with access to their information, including unit number, parking space number, mailbox number, amenities, and more.

Frequently asked questions

What are the key features of the best Resident Onboarding solutions?

The best multifamily resident onboarding solutions should be user-friendly, customizable, and equipped with a variety of features to make the move-in process as seamless as possible. Popular platforms offer address updating, utility set-up, and curated move-in checklists to ensure a smooth transition for residents. Key features include customizable checklists, online leasing and rental applications, lease signing capabilities, and move-in coordination tools. Additional features like utility connections, internet setup, and address changes can also be helpful in ensuring a smooth transition for new residents. With the right resident onboarding solution in place, multifamily property managers can improve their resident experience, reduce turnover, and increase resident satisfaction.

What should I consider when comparing Resident Onboarding solutions?

When comparing resident onboarding solutions, multifamily property managers should consider the ease of use for both residents and staff, the level of customization available, and the overall efficiency of the process. Integration with existing property management software and communication tools is also crucial for a seamless experience. Additionally, features like personalized checklists, move-in reminders, and utility connections can greatly enhance the resident experience and reduce stress during the move-in process. By selecting the best onboarding solution for their property, managers can improve resident satisfaction and increase retention rates.

How does Resident Onboarding make renting apartments easier and more rewarding?

Moving to a new home can be stressful, but resident onboarding solutions make it a breeze. By using resident onboarding solutions, property managers can create a positive first impression and enhance the overall resident experience, leading to higher retention rates and a stronger reputation in the market.