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Updater

Name: Updater
Brand: Updater
Rating: 4.7 (16 reviews)

by Updater

4.7()

Claimed Listing

Product Overview

Product Description

Updater is the nation’s #1 moving app – think TurboTax, but for moving. We help renters schedule moving services, update internet plans, change utilities, purchase renters insurance, and much more. We know moving can be a headache for onsite teams too – that’s why we built Updater Pro | Onboarding, a tool to eliminate moving chaos and make a great first impression on your new residents. Say goodbye to paper moving checklists once and for all!

Product Positioning

For onsite teams and residents seeking a streamlined move-in process, Updater is the ultimate all-in-one solution. As the leader in moving technology, Updater revolutionizes the experience for everyone involved with move-in day. With its unmatched efficiency, Updater saves valuable time for onsite teams, allowing them to focus on more critical tasks like leasing units. By consolidating move-in tasks into a single platform, Updater ensures that residents complete necessary tasks on time, guaranteeing a smooth move-in experience.

Main Features

Send custom welcome letters with one-click

Send your custom welcome letter with one-click, or choose to put welcome letters on autopilot, and give residents everything they need to be move-in ready 2X faster.

Sync important move-in documents with your PMS

Our two-way integrations allow you to securely push and pull important moving details to and from your core software.

Manage the entire resident move-in process in one place

Find all move-in information in one place, monitor task completion, and automatically sync documents with your property management software.

Personalize the experience to meet your unique requirements

Easily customize your community’s unique move-in tasks with custom instructions, workflows, or link-outs.

Ensure residents complete required tasks on time

Send custom reminders or have Updater automatically follow up with residents until they’re “move-in ready.”

Effortless task review and approval

Stay up-to-date in real time by reviewing completed move-in tasks. Facilitate a seamless process for both residents and onsite teams with the ability to approve or reject tasks as needed.

Product Categories

Resident Onboarding, Resident App, Property Management Software

Industries Served

Affordable Housing, Multifamily, Single-Family, Student Housing

Good For

Centralized Leasing Small to Mid-Size Operators Large Operators Onsite Teams Corporate Teams

Integration Partners

See if Updater connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Updater for more information.

AppFolio

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Entrata

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MRI Software

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RealPage

Data provided by

ResMan

Data provided by

Yardi Breeze

Data provided by

Yardi RentCafe

Data provided by

Yardi Voyager

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Last verified 12/20/2024

Product Demos

Product Images and Screenshots

Brand Videos

Downloadable Content

16 Reviews

4.7

4.9

Customer Support

4.5

Value

4.8

Onboarding Experience

4.7

Compatibility

Ruben Longoria

Marketing Manager, Woodmont Real Estate Services

5.0 - 4 months ago

Making Moving Easier

What was your company’s primary use case for Updater?

Updater truly helped simplify the moving process, improved efficiency in managing multiple tasks, and provided a better customer experience for residents.

What do you like most about Updater?

Using updater has been a game changer, because it allows us to simplify the move in process. All move in tasks are set up in a easy to use platform. It allows residents to manage everything from updating address to transferring utilities.

What could Updater do better?

Expanding their partnerships with more service companies would allow the platform to run a lot smoother.

Who would you recommend Updater to?

Anyone who is looking to make the move in process a lot easier.

Customer support and service

Because anytime I need to get in contact with support, it is easy to connect with someone. And they resolve my issues rather qucikly.

Value for money

The value of perfect!

Ease of onboarding

This was a very smooth process, and meetings were set up to make things easier.

Compatibility with your existing solutions

Everything works well together.

Tess V.

Director of Marketing & Property Management Strategy, Sinatra & Co.

5.0 - 4 months ago

Truly a Resident Experience Miracle!

What was your company’s primary use case for Updater?

Our team wanted a digital way to track move in actions, as well as a way to make these actions easier for our future residents!

What do you like most about Updater?

There are many things we love about Updater, but what we love the most is the customer service the team provides to us. They make the set up process simple and actually fun, which is not always the case!

What could Updater do better?

Updater is doing amazing things. As their platform improves, we're hoping to see PI protection so that we can expand the required information we need from our future residents.

Customer support and service

Our team, Brykell and Francesca, genuinely made the process fun, personal, and quick!

Value for money

Ease of onboarding

Compatibility with your existing solutions

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Product Overview

Product Description

Product Positioning

Main Features

Company Information

Integration Partners

Product Demos

Product Images and Screenshots

Brand Videos

Downloadable Content

16 Reviews 4.7Write a Review

Making Moving Easier

Truly a Resident Experience Miracle!

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