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Updater

by Updater
4.7()
Claimed Listing

Product Overview

Product Description

Updater is the nation’s #1 moving app – think TurboTax, but for moving. We help renters schedule moving services, update internet plans, change utilities, purchase renters insurance, and much more. We know moving can be a headache for onsite teams too – that’s why we built Updater Pro | Onboarding, a tool to eliminate moving chaos and make a great first impression on your new residents. Say goodbye to paper moving checklists once and for all!

Product Positioning

For onsite teams and residents seeking a streamlined move-in process, Updater is the ultimate all-in-one solution. As the leader in moving technology, Updater revolutionizes the experience for everyone involved with move-in day. With its unmatched efficiency, Updater saves valuable time for onsite teams, allowing them to focus on more critical tasks like leasing units. By consolidating move-in tasks into a single platform, Updater ensures that residents complete necessary tasks on time, guaranteeing a smooth move-in experience.

Main Features

Send custom welcome letters with one-click
Send your custom welcome letter with one-click, or choose to put welcome letters on autopilot, and give residents everything they need to be move-in ready 2X faster.
Sync important move-in documents with your PMS
Our two-way integrations allow you to securely push and pull important moving details to and from your core software.
Manage the entire resident move-in process in one place
Find all move-in information in one place, monitor task completion, and automatically sync documents with your property management software.
Personalize the experience to meet your unique requirements
Easily customize your community’s unique move-in tasks with custom instructions, workflows, or link-outs.
Ensure residents complete required tasks on time
Send custom reminders or have Updater automatically follow up with residents until they’re “move-in ready.”
Effortless task review and approval
Stay up-to-date in real time by reviewing completed move-in tasks. Facilitate a seamless process for both residents and onsite teams with the ability to approve or reject tasks as needed.
Industries Served
Affordable Housing, Multifamily, Single-Family, Student Housing

Company Information

Company
Updater
HQ Location
New York
Year Founded
2011
Number of Employees
201-500
Company Website

updater.com/

Integration Partners

See if Updater connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Updater for more information.

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AppFolio
Data provided by
Revyse
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MRI Software
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Propexo
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RealPage
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Propexo
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ResMan
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Propexo
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Yardi Breeze
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Revyse
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Yardi RentCafe
Data provided by
Revyse
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Yardi Voyager
Data provided by
Propexo
Last verified 03/10/2025

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18 Reviews

4.7

4.9

Customer Support

4.6

Value

4.7

Onboarding Experience

4.7

Compatibility

TS

4.3 - a month ago

Moving Made Easy!

What was your company’s primary use case for Updater?

Updater helps our residents handle the tedious tasks of setting up their utilities, forwarding mail and other moving tasks in one place.

What do you like most about Updater?

The service provides our customers with exceptional service while freeing up our team's time to focus on other in person resident needs.

What could Updater do better?

We love Updater

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

RL
Marketing Manager, Woodmont Real Estate Services

5.0 - 7 months ago

Making Moving Easier

What was your company’s primary use case for Updater?

Updater truly helped simplify the moving process, improved efficiency in managing multiple tasks, and provided a better customer experience for residents.

What do you like most about Updater?

Using updater has been a game changer, because it allows us to simplify the move in process. All move in tasks are set up in a easy to use platform. It allows residents to manage everything from updating address to transferring utilities.

What could Updater do better?

Expanding their partnerships with more service companies would allow the platform to run a lot smoother.

Who would you recommend Updater to?

Anyone who is looking to make the move in process a lot easier.

Customer support and service

Because anytime I need to get in contact with support, it is easy to connect with someone. And they resolve my issues rather qucikly.

Value for money

The value of perfect!

Ease of onboarding

This was a very smooth process, and meetings were set up to make things easier.

Compatibility with your existing solutions

Everything works well together.
See All Reviews

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