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HOMEScreening & VerificationDocuverusReviews

Docuverus Reviews

3 Reviews

5.0

5.0

Customer Support

5.0

Value

5.0

Onboarding Experience

5.0

Compatibility

MA
Community Manager, Hawthorne Residential Partners

5.0 - 10 months ago

Customer Service

What was your company’s primary use case for Docuverus?

Income Verification

What do you like most about Docuverus?

The customer service at Docuverus is EXCELLENT!!!

What could Docuverus do better?

N/A

Who would you recommend Docuverus to?

My property management company who is currently working with docuverus!

Customer support and service

The customer service at Docuverus is EXCELLENT!!!! Every representative that my leasing agent and I have spoken with is so nice and helpful and doesn’t seem to mind our 15 questions we had when we rolled out docuverus in the beginning! 10/10 recommend!

Value for money

Ease of onboarding

Compatibility with your existing solutions

MM
Vice President, Signature Management

5.0 - a year ago

Docuverus is a no brainer!

What was your company’s primary use case for Docuverus?

To reduce fraudulent applications from being approved.

What do you like most about Docuverus?

We started using Docuverus in 2023 due to an increase in fraudulent applications. So far, Docuverus has paid for itself by catching and preventing fraudulent applicants from moving in. This has helped reduce our bad debt recoverable line. In a world of advancing AI, Docuverus is a no brainer!

What could Docuverus do better?

Nothing.

Who would you recommend Docuverus to?

I recommend Docuverus to all property management companies across the country.

Customer support and service

It's the perfect program. It helps drive NOI.

Value for money

Ease of onboarding

Compatibility with your existing solutions

Jessica G.
Official Vendor Response
VP of Marketing, Docuverus

Matt, thank you so much for your review. We look forward to reducing that bad debt line item even more!

BK
Chief Operating Officer, Lindy Communities

5.0 - a year ago

Docuverus is Excellent

What was your company’s primary use case for Docuverus?

We use Docuverus to review apartment prospect documentation

What do you like most about Docuverus?

The software is very simple to use and ensures resident documentation is not fraudulent

What could Docuverus do better?

I don't have any suggestions for improvements. The software is awesome

Who would you recommend Docuverus to?

I strongly recommend Docuverus to apartment owners and managers. Documentation fraud, which occurs with fake paystubs is rampant in the industry. People can buy a fake paystub on line within minutes, obtain credit, and lease an apartment. Usually these people can't afford the apartment and default on the lease.

Customer support and service

The software is easy to use and works well.

Value for money

Ease of onboarding

Compatibility with your existing solutions

Jessica G.
Official Vendor Response
VP of Marketing, Docuverus

Brian, Thank you for your review, support, and ongoing partnership. We look forward to further reducing evictions and bad debt from fraudulent applicants as the resident cycle continues in your communities. - Team Docuverus

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