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Knock CRM Reviews

2 Reviews

4.4

4.5

Customer Support

4.0

Value

4.0

Onboarding Experience

5.0

Compatibility

SF
Director of operations

4.3 - a year ago

Great Platform

What was your company’s primary use case for Knock CRM?

We use Knock exclusively for our CRM/prospect management.

What do you like most about Knock CRM?

Ease of use, new features in Beta with AI integration.

What could Knock CRM do better?

If the glitches a little quicker

Who would you recommend Knock CRM to?

PMC

Customer support and service

Very responsive but data fixes take a while.

Value for money

I find it affordable - don’t raise the rates though!

Ease of onboarding

Generally straight forward

Compatibility with your existing solutions

Easy to use with Realpage and AIRM
KF
Director of Shared Services, LURIN

4.5 - a year ago

Modern Prospect Management

What was your company’s primary use case for Knock CRM?

Prospect management

What do you like most about Knock CRM?

Knock is extremely user-friendly and can easily be adopted by any leasing team member. Their training and implementation support has been stellar, creating the smoothest portfolio-wide CRM transition that you could hope for. The reporting offerings are robust and create "one source of truth" which is often lacking in our industry. Overall, this product has already made the lives of our leasing teams exponentially better!

What could Knock CRM do better?

I would like to see more true AI features in the future, to alleviate even more repetitive tasks from the leasing teams.

Who would you recommend Knock CRM to?

Anyone in property management who is looking for a sleek, gamified CRM option.

Customer support and service

Support has been absolutely fantastic

Value for money

They have a nice offering but it can get pricey with additional feature add-ons.

Ease of onboarding

The smoothest onboarding you could imagine.

Compatibility with your existing solutions

Works seamlessly with existing RP tech stack.
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