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Snappt Reviews

5 Reviews

4.1

4.6

Customer Support

3.8

Value

4.2

Onboarding Experience

3.8

Compatibility

SP
Vice President, SRG Residential

3.5 - a month ago

We have seen great success using Snappt!

What was your company’s primary use case for Snappt?

Several properties use Snappt for their document verification tool.

What do you like most about Snappt?

Snappt has helped us to reduce application fraud on several buildings. By reducing bad debt and the number of evictions, we improve our bottom line.

What could Snappt do better?

N/A

Customer support and service

Excellent communication when we have needs.

Value for money

Ease of onboarding

Onboarding a property has been fairly easy according to the onsite teams and regionals.

Compatibility with your existing solutions

TS

3.5 - a month ago

Reliable Fraud Prevention with Snappt

What was your company’s primary use case for Snappt?

Our primary use case for Snappt was to verify the authenticity of financial documents submitted during the leasing application process. By detecting fraudulent pay stubs and bank statements, Snappt helped us reduce the risk of fraudulent applications, ensuring a more secure and reliable screening process for prospective residents.

What do you like most about Snappt?

What we like most about Snappt is its ease of use and seamless integration into our existing leasing workflow. The platform provides quick and accurate document verification, helping us efficiently identify fraudulent applications without disrupting our process. Additionally, their responsive customer support has been helpful in addressing any questions or concerns along the way.

What could Snappt do better?

Snappt could improve by enhancing the depth of its fraud detection analytics and providing more detailed reporting features. Greater transparency into the verification process and insights into emerging fraud trends would help us make more informed decisions. Additionally, faster processing times during peak periods would further streamline our workflow.

Who would you recommend Snappt to?

I would recommend Snappt to property management companies and leasing teams looking to enhance their document verification process and reduce the risk of fraudulent applications. It’s particularly beneficial for organizations managing high application volumes, where quick and accurate financial document verification is essential for maintaining the integrity of the leasing process.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

JD
Asset Manager, Asset Living

3.5 - 2 months ago

Combatting fraud in a metro with the 3rd highest fraud rate

What was your company’s primary use case for Snappt?

Snappt helps our multifamily portfolio combat fraudulent applicant activity.

What do you like most about Snappt?

In the midst of the day-to-day evolution of fraud in the multifamily industry, Snappt continues to position themselves as a forefront solution. They have a high level of expertise and place a strong focus on nurturing customer engagement and ensuring satisfaction.

What could Snappt do better?

No dislikes.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

MF
Community Manager, The Gallery

5.0 - 2 months ago

Amazing Product!

What was your company’s primary use case for Snappt?

We use Snappt to verify the income and identities of our prospects for our apartment community. It has made the process a lot smoother and faster for our onsite team.

What do you like most about Snappt?

I love how simple it is for both my team and prospects to use. They very clear instructions and are always looking to make their product even better.

What could Snappt do better?

Continue to expand their product.

Who would you recommend Snappt to?

We are recommended Snappt to other apartment communities.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

CC
RVP, Carter-Haston Real Estate

5.0 - 5 months ago

Fraud Sheriff

What was your company’s primary use case for Snappt?

We currently using Snappt to assist our team members on the ground in the approval process and verifying documents and overall identities.

What do you like most about Snappt?

Simplicity and integration with our partners.

What could Snappt do better?

Working toward Offer Letter verification.

Who would you recommend Snappt to?

Anyone in the property management space.

Customer support and service

Always accessible and willing to listen.

Value for money

Love that they don't nickel and dime for each product.

Ease of onboarding

Compatibility with your existing solutions

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