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VeriFast Reviews

35 Reviews

4.3

4.4

Customer Support

4.1

Value

4.3

Onboarding Experience

4.3

Compatibility

AV
leasing agent, dayrise residential

3.5 - a month ago

the greatest

What was your company’s primary use case for VeriFast?

we use verifast here at dayrise residential to verify our applicants.

What do you like most about VeriFast?

verifast works really well with us and have great communication

What could VeriFast do better?

our applicants sometimes dont understand how to navigate through verifast, make it easier to understand

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

JJ
Leasing Consultant, Aldon Management -The Piedmont Raliegh Apartments

3.8 - a month ago

Leasing Consultant

What was your company’s primary use case for VeriFast?

Proof of Identity and document accountability

What do you like most about VeriFast?

Customer Service quick response rate

What could VeriFast do better?

Contact prospects with needing additional documents or correct documents

Who would you recommend VeriFast to?

Any leasing management groups/Home rental entities.

Customer support and service

Quick response

Value for money

Ease of onboarding

Compatibility with your existing solutions

CC
Property Manager

4.0 - a month ago

Verifast is GREAT

What was your company’s primary use case for VeriFast?

Applicant verification

What do you like most about VeriFast?

Verifast ensures our applicants and information are valid

What could VeriFast do better?

Enable easier uploading

Who would you recommend VeriFast to?

Any company needing to ensure the verification/validation of applicants

Customer support and service

Always pleasant, helpful and available

Value for money

The service ensures we are not leasing to those that are fraud

Ease of onboarding

Everyone so pleasant and helpful and available

Compatibility with your existing solutions

Easy upload Easy retrieval
HR

4.5 - a month ago

Great for eliminating fraudulent methods of income verification. Super Responsive support team

What was your company’s primary use case for VeriFast?

Our company implemented this in hopes of reducing the number of fraudulent pay stubs and fraudulent applications.

What do you like most about VeriFast?

I like how responsive the support team is. Anytime we have issues or questions, the support team has always been ready to help in a timely manner. The biggest benefit is knowing that each approved applicant has been vetted through Verifast's extensive verification process.

What could VeriFast do better?

No complaints at this time.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

JF

5.0 - a month ago

Verifast

What was your company’s primary use case for VeriFast?

to verify identity and Income

What do you like most about VeriFast?

Their customer service is very responsive

What could VeriFast do better?

give us a better understanding of why applicants are being denied

Who would you recommend VeriFast to?

anyone that needs assistance with verifying identity and proof of income

Customer support and service

They always help when i reach out

Value for money

Ease of onboarding

Compatibility with your existing solutions

SO
Property Manager, SunRidge

5.0 - a month ago

Using VeriFast for our tenant application screening has been a Game Changer!

What was your company’s primary use case for VeriFast?

We use VeriFast to assist in the tenant application screening process to verify identity and income.

What do you like most about VeriFast?

The platform is intuitive, fast, and has been incredibly reliable and easy to identify qualified tenants.

What could VeriFast do better?

Not sure, at this point it has helped us in so many ways.

Who would you recommend VeriFast to?

I would recommend VeriFast to anyone in the industry that needs help with the application process- from income verification to identity verification.

Customer support and service

They are easy to reach & offer training & coaching monthly.

Value for money

Very reasonably priced for the product.

Ease of onboarding

They offer training & coaching monthly.

Compatibility with your existing solutions

Works great with current software.
EA
Leasing Agent

5.0 - a month ago

Really great and easy system

What was your company’s primary use case for VeriFast?

VeriFast helps our company get our applicants approved faster and is great for detecting any fraudulent documentations .

What do you like most about VeriFast?

I like that VeriFast is very simple to use, and the customer support team is extremely helpful and responds quickly. We also love that it speeds up the approval process.

What could VeriFast do better?

Not really sure what VeriFast can do better, it's pretty straight to the point.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

AW
Executive Assistant

2.8 - a month ago

Verifast Services- Property Management

What was your company’s primary use case for VeriFast?

We primarily use Verifast to screen applicants for our owners to ensure we are placing good tenants

What do you like most about VeriFast?

We love the account screening feature that indicates if someone has pet bills/orders if they have not disclosed the pet during their application

What could VeriFast do better?

Like all systems, sometimes this is hard for our elderly or less tech savvy tenants to use. We have lost a percentage of applicants that are unwilling or unable to go through the process

Who would you recommend VeriFast to?

I would recommend Verifast as a great option to save the tedious manual verifications of work, income, and ability to pay.

Customer support and service

Sometimes they are of great help- sometimes they dont really want to fix things:-)

Value for money

Its expensive, but so it putting in a bad tenant

Ease of onboarding

unfortunately we have struggled to get new employees trained, and we find we were not informed about all the features at the introduction

Compatibility with your existing solutions

AF

4.0 - a month ago

Versatile and Fast

What was your company’s primary use case for VeriFast?

Income verification for Rental Applicants.

What do you like most about VeriFast?

Versatility and best-in-class reporting.

What could VeriFast do better?

Connections are not the most reliable. Need better user interface for applicants. Need better assistance for applicants that have issues. Faster updates.

Who would you recommend VeriFast to?

Anyone looking to speed up income verification for rental applicants.

Customer support and service

Our reps are great and respond quickly.

Value for money

Need more reliable connections. However the versatility is a great value.

Ease of onboarding

Very simple process.

Compatibility with your existing solutions

Neutral here. Our company has not spent the time trying to integrate it into our system yet.
BS
Senior Leasing Consultant

4.0 - a month ago

Simple and Easy to Use

What was your company’s primary use case for VeriFast?

Verifying income

What do you like most about VeriFast?

It is quick to catch any fraudulence.

What could VeriFast do better?

Merging applicants that have applied together

Customer support and service

Customer support is quick to respond and answer any questions

Value for money

Ease of onboarding

Compatibility with your existing solutions

TA
Assistant Manager

5.0 - a month ago

Reliable, Responsive, and Easy to Work With!

What was your company’s primary use case for VeriFast?

Our primary use case for VeriFast is income and employment verification during the leasing application process. It helps streamline resident screening and ensures faster, more accurate approvals.

What do you like most about VeriFast?

The responsiveness of the VeriFast team stands out the most. Anytime we’ve needed help or had questions, their support team has responded quickly and resolved things right away. Their system is also very intuitive and easy to use.

What could VeriFast do better?

Honestly, we haven’t encountered many issues. On the rare occasion something does come up, the support team is quick to resolve it. Continued expansion of integrations with other platforms would be a great enhancement.

Who would you recommend VeriFast to?

I would highly recommend VeriFast to any property management company or leasing team looking to streamline their application process and reduce manual verifications. It’s especially helpful in fast-paced environments where timely approvals matter.

Customer support and service

VeriFast's support team is excellent—always responsive, helpful, and quick to resolve any issues. Their service has consistently exceeded expectations.

Value for money

VeriFast delivers great value for the cost. It significantly reduces the time and resources spent on manual verifications, helping us streamline our leasing process and improve efficiency. The speed, accuracy, and customer support make it well worth the investment.

Ease of onboarding

The onboarding process with VeriFast was straightforward and well-supported. Their team provided clear instructions and was available to answer any questions along the way. The platform is user-friendly, which made it easy for our team to adopt quickly with minimal training.

Compatibility with your existing solutions

VeriFast integrates well into our leasing process and has been easy to incorporate alongside our other systems. While it works smoothly overall, expanded integrations with more property management platforms would make it even more seamless.
TG

4.3 - a month ago

Great service

What was your company’s primary use case for VeriFast?

They are very quick to respond when prospects are having issues. They can always help out or give insight on why something is not working

What do you like most about VeriFast?

The fast response from the team

What could VeriFast do better?

Better customer experience with connecting to different domains

Who would you recommend VeriFast to?

Having a better support team for prospect or showing how to connect

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

WP
Leasing Consultant

4.0 - a month ago

Quick and easy to use!

What was your company’s primary use case for VeriFast?

VeriFast is very accurate with making sure we avoid fraud during our screening process.

What do you like most about VeriFast?

I love that as soon an application is completed very fast sends over the links for income and I.D Verification. Customer Service is also very helpful and quick to respond and friendly.

What could VeriFast do better?

Chat box for customers.

Who would you recommend VeriFast to?

Any rental company car or homes.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

BL

4.0 - a month ago

Fast and Easy Approvals

What was your company’s primary use case for VeriFast?

Screening for applicants

What do you like most about VeriFast?

how fast it is

What could VeriFast do better?

Nothing at this time, no complaints

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

JH

3.0 - a month ago

VeriFast is very Fast

What was your company’s primary use case for VeriFast?

We use this platform to assist in screening our rental verification documents.

What do you like most about VeriFast?

We like how if the documents/data is there then the screening to relatively quickly.

What could VeriFast do better?

Be clear on the communication and customer support.

Customer support and service

Based off the reviews and feedback we have received from prospective tenants

Value for money

Ease of onboarding

Compatibility with your existing solutions

TB

3.5 - a month ago

Must have for approval on Income verifications

What was your company’s primary use case for VeriFast?

Income approval

What do you like most about VeriFast?

Easy to navigate the website for us

What could VeriFast do better?

I wish they could keep the call option instate a chat line

Who would you recommend VeriFast to?

Anyone in our Industry

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

EF

5.0 - a month ago

Great service

What was your company’s primary use case for VeriFast?

Running applications

What do you like most about VeriFast?

How easy it is

What could VeriFast do better?

Respond faster maybe

Who would you recommend VeriFast to?

Other property managers

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

ZR
Community Manager

3.3 - a month ago

Convenient Service

What was your company’s primary use case for VeriFast?

Screening rental applications

What do you like most about VeriFast?

Easy to send out to prospects

What could VeriFast do better?

make the report more user friendly

Who would you recommend VeriFast to?

Multifamily

Customer support and service

somewhat easy access

Value for money

I dont pay the bill

Ease of onboarding

somewhat easy to onboard

Compatibility with your existing solutions

easy to onboard
rv
Rental Advisor, RentersWarehouse

3.5 - a month ago

Customer Service

What was your company’s primary use case for VeriFast?

ID and pay verification

What do you like most about VeriFast?

The fast Customer Service

What could VeriFast do better?

Streamline the reports with more detailed descriptions for the end user.

Who would you recommend VeriFast to?

Another Real Estate company

Customer support and service

They turn things around quickly

Value for money

I don't pay

Ease of onboarding

could be better. you have to request training.

Compatibility with your existing solutions

it verifies the accompanying documentation and rent paid with dates.
AD
Atrium Management

4.3 - a month ago

Verifast more like Very Fast!!

What was your company’s primary use case for VeriFast?

Screening residents

What do you like most about VeriFast?

Very fast- always responsive

What could VeriFast do better?

have a good phone number to speak to someone

Who would you recommend VeriFast to?

other PMS

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

MO
Community Manager

4.5 - a month ago

Approval rate

What was your company’s primary use case for VeriFast?

To verify Identity and income for applicants.

What do you like most about VeriFast?

The quickness and accuracy of the turnaround time for results.

What could VeriFast do better?

N/A

Who would you recommend VeriFast to?

Employment and multi-family.

Customer support and service

I have never had issues.

Value for money

I don't know per se cost due it to be set up through company.

Ease of onboarding

I had no issues.

Compatibility with your existing solutions

N/A
YK
assistant property manager

4.3 - a month ago

Super efficient

What was your company’s primary use case for VeriFast?

Our company decided to partner with Verifast to crack down on fraudulent applications.

What do you like most about VeriFast?

The quick customer service; very refreshing.

What could VeriFast do better?

If VeriFast would be able to acknowledge job offer letters and other payroll companies, that would be better.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

AM
Leasing, Creekside Corners/ Dayrise Residential

3.8 - a month ago

Lifesavers

What was your company’s primary use case for VeriFast?

To make the approval process easier

What do you like most about VeriFast?

That it can weed out fake documents

What could VeriFast do better?

De-Listing - I lost 2 good applicants because of they had payments coming from daily and they only do stubs and not statements

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

JS

4.3 - a month ago

Very Fast

What was your company’s primary use case for VeriFast?

Calculate and verify households monthly incomes to qualify rental applicants.

What do you like most about VeriFast?

The ability to verify someones employment history instantly.

What could VeriFast do better?

The errors and bugs. Maybe make it more user friendly.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

TS

3.0 - a month ago

Great Idea!!

What was your company’s primary use case for VeriFast?

Verify income

What do you like most about VeriFast?

Takes the process out of my hands

What could VeriFast do better?

Speed up the process. Link into our application software

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Would like to integrate with our software
CD

5.0 - a month ago

The Ultimate Solution for Fast, Reliable Credit and Background Checks

What was your company’s primary use case for VeriFast?

To do a background check for all our clients/ applicants

What do you like most about VeriFast?

Speed and Efficiency: Verifast offers the fastest turnaround time in the industry, ensuring you get the information you need when you need it. No more waiting days for vital reports. Comprehensive Reports: From credit scores and financial history to criminal records and employment verification, Verifast’s reports cover all the key details for a thorough assessment. Accuracy and Reliability: With a team of experts behind the scenes and advanced technology, Verifast provides 100% reliable results, eliminating errors and inaccuracies often seen in other services. User-Friendly Platform: The easy-to-navigate interface makes it simple for both businesses and individuals to access reports, track progress, and get detailed insights—all in one place. Secure and Confidential: Protecting your privacy is a top priority. Verifast ensures that all personal and sensitive data is handled with the highest level of security, so you can trust the integrity of the information.

What could VeriFast do better?

I think verifast is doing such a great work with all the process they have

Who would you recommend VeriFast to?

Yes, 100%

Customer support and service

Reliable customer support

Value for money

Very affordable rates

Ease of onboarding

We don't encounter problem during our onboarding

Compatibility with your existing solutions

Very accurate reports
CR
Portfolio Manager

4.8 - a month ago

Taking the hassle away from reviewing applications

What was your company’s primary use case for VeriFast?

Prospects for apartments making sure their income is verified

What do you like most about VeriFast?

How easy it is to review the information Verifast collects

What could VeriFast do better?

Make the approval process faster

Who would you recommend VeriFast to?

Any property management comapny

Customer support and service

I love our rep

Value for money

Ease of onboarding

Compatibility with your existing solutions

JR
Assistant Property Manager, Cushman and Wakefield

5.0 - a month ago

Great service!

What was your company’s primary use case for VeriFast?

Screening new applicants.

What do you like most about VeriFast?

That it verifies documents and ensure nothing is edited or fake.

What could VeriFast do better?

Nothing that I can think of!

Customer support and service

Value for money

It has helped us catch multiple fake applications.

Ease of onboarding

Easy to use! Had no issues moving through the process.

Compatibility with your existing solutions

GI
Leasing Consultant

5.0 - a month ago

Makes the application process easier!

What was your company’s primary use case for VeriFast?

Verifast has helped us verify applicants documents in a timely manner.

What do you like most about VeriFast?

How quick the process is!

What could VeriFast do better?

I have had a few applicant's whose income was not accurately recognized but after submitting a ticket, it was fixed instantly!

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

BB

4.0 - a month ago

Great to have

What was your company’s primary use case for VeriFast?

Very fast service for resident screening. Would recommend.

What do you like most about VeriFast?

Fast service

What could VeriFast do better?

Nothing really

Who would you recommend VeriFast to?

Other employers

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

TB
Leasing Consultant , Lakeside Villas/ Dayrise

5.0 - a month ago

Verifast support is amazing.

What was your company’s primary use case for VeriFast?

Questions and support regarding Verifast reports and identity as well sending out links that we can't resent.

What do you like most about VeriFast?

The customer service and how fast the response and resolution are solved. Thank you.

What could VeriFast do better?

As of today, there is nothing that I see that could be better.

Who would you recommend VeriFast to?

Any business that would be a great fit for it.

Customer support and service

Customer service is superb.

Value for money

Ease of onboarding

Amazing with all the onboarding process.

Compatibility with your existing solutions

AD
Leasing Professional

5.0 - a month ago

The Carter Experience

What was your company’s primary use case for VeriFast?

In property management, it is essential to conduct thorough and accurate applicant screenings. VeriFast supports this process by leveraging AI technology and digital applications to ensure data integrity, streamline verification, and enhance decision-making.

What do you like most about VeriFast?

While I previously managed manual identification and income verifications, I appreciate that VeriFast provides a trusted, reliable solution to streamline this process. It simplifies application review and enhances efficiency, making the overall experience much easier and more accurate.

What could VeriFast do better?

At this time, there isn’t anything specific that stands out as an area for improvement. VeriFast has been reliable and effective, and the overall user experience has met our expectations.

Who would you recommend VeriFast to?

I would recommend VeriFast to professionals in the property management and real estate industries who are looking for a reliable and efficient solution for applicant screening, income verification, and identity validation.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

SJ
Property Manager

5.0 - a month ago

Great Service

What was your company’s primary use case for VeriFast?

Verifast is a third party vendor that completed the income verification as well as the identification process.

What do you like most about VeriFast?

VeriFast is very fast and efficient. They are able to detect fraudulent applications.

What could VeriFast do better?

N/A

Who would you recommend VeriFast to?

Absolutely! The service is inexpensive and efficient.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

LH
Assistant Manager

5.0 - a month ago

Verifast

What was your company’s primary use case for VeriFast?

Getting applicant income and identity approval

What do you like most about VeriFast?

How fast and easy it is

What could VeriFast do better?

It's very sensitive with documents.

Who would you recommend VeriFast to?

Any apartments i know.

Customer support and service

They are fast

Value for money

Fast and efficient

Ease of onboarding

Compatibility with your existing solutions

SH
Dayrise Residential

5.0 - a month ago

Amazing service

What was your company’s primary use case for VeriFast?

Verifast has helped our company immensely with taking off the load of verifying applicants and catching fraud.

What do you like most about VeriFast?

I really enjoy the accuracy.

What could VeriFast do better?

Just keep on improving each day like you all have been doing.

Who would you recommend VeriFast to?

Rental communities or companies offering loans, car dealerships etc

Customer support and service

I really enjoy the service

Value for money

I really enjoy the service

Ease of onboarding

It was self explanatory from day one

Compatibility with your existing solutions

Everything synced from the start
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