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Zego, a Global Payments company

by Zego
4.5()
Claimed Listing

Product Overview

Product Description

Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates NOI growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. From payments and utility management to resident engagement, Zego’s automated workflows seamlessly integrate with leading property management systems giving users real-time and accurate information at their fingertips.

Product Categories
Payment Processing
Industries Served
Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Company Information

Company
Zego
HQ Location
San Diego, California
Year Founded
2003
Number of Employees
201-500
Company Website

www.gozego.com

Integration Partners

See if Zego connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Zego for more information.

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Entrata
Data provided by
Propexo
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MRI Software
Data provided by
Propexo
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RealPage
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Propexo
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Rent Manager
Data provided by
Propexo
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ResMan
Data provided by
Propexo
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Yardi Voyager
Data provided by
Propexo
Last verified 12/20/2024

20 Reviews

4.5

4.6

Customer Support

4.3

Value

4.5

Onboarding Experience

4.7

Compatibility

CJ

2.8 - 17 days ago

Works well, in theory

What was your company’s primary use case for Zego, a Global Payments company?

We use mobile doorman at the property I work at and the features it offers is wonderful and helps take certain loads off the on site management team (like reserving the loading zone, or guest suite, or clubrooms, or even guest parking). It is also a hub for events, announcements, and the ability to enter work orders with just a few button clicks.

What do you like most about Zego, a Global Payments company?

I like the customizability within the app. I can create reservable spaces, list events, chat with residents, and easily view work orders to help make sure the property stays on top of everything!

What could Zego, a Global Payments company do better?

The app is currently experiencing a lot of issues around being able to log in, which is necessary to enjoy any of the benefits I listed above. We, onsite, HAVE to be able to have more functionality with resetting passwords and whatnot as it currently takes days for any IT ticket to be responded to. The reliability of the app and the slow customer service makes this app far less desirable than it used to be.

Customer support and service

Very slow response time, and I have to contact them to complete simple tasks like password resets, because apparently that function doesn't even work.

Value for money

I don't know the pricing as that is determined at a property management company level

Ease of onboarding

Compatibility with your existing solutions

PS
Harbor Group Management

5.0 - a month ago

ZEGO IS AMAZING!

What was your company’s primary use case for Zego, a Global Payments company?

We use Zego to accept payments from our prospective tenants as well as current tenants.

What do you like most about Zego, a Global Payments company?

Ease of use

What could Zego, a Global Payments company do better?

Not at all

Who would you recommend Zego, a Global Payments company to?

Yes! Multifamily communities

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

See All Reviews

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