Latchel

Tenants, owners, and vendors have a constant stream of 24/7 needs that make it nearly impossible for you and your team to work "on" the business. You don't have the time or budget to create focus for your team AND meet the high needs of your customers. Latchel shields property managers and their teams from having to constantly jump in and out of customer issues while also enabling them to deliver top notch experiences to customers and increase business revenues. We understand that most of the pressing 24/7 needs come from maintenance, so Latchel focuses on handling 24/7 emergencies according to property manager and owner rules & preferences, a full maintenance coordination engine enabling property managers to stay on top of work orders and know exactly what's going on, plus a suite of benefits for residents designed to eliminate friction and bill disputes between residents and owners. Latchel's software can enable invoicing, estimates and approvals, owner, resident, and vendor + in-house team scheduling and communication, maintenance task + workflow management, video communication, and a robust analytics platform that gives you the visibility into exactly how you're performing and where your opportunities to improve are.