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AppWork Maintenance

4.7()
Claimed Listing
MostLoved 2025

Revyse 2025 Best of Category Award Winner

Most Loved in Residency

SupportStar 2025

Revyse 2025 Best of Category Award Winner

Support Star in Residency

BestValue 2025

Revyse 2025 Best of Category Award Winner

Best Value in Residency

Product Overview

Product Description

Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.

Product Positioning

AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations.

Main Features

Work Order's & Make Readies
Work Orders: Create, assign, and track work orders easily from any device, anywhere. The cloud-based data automatically syncs with the mobile app for technicians and the admin web app. Make Readies: Supercharge your turnovers. Do more in less time with AppWork's collaborative, cloud-based make ready board. Faster turnover time reduces vacancy loss.
Inspections
You can create, complete, and track maintenance inspections with our proprietary interface that's the most user-friendly in the industry.
Technician Management
Easily track the individual performance of each technician with our leaderboards. Always know who's on call. Get real-time data with the activity feed.
Insights, Analytics, and Reports
Make faster, data-driven maintenance choices with AppWork’s real-time dashboards; built by decision-makers to help your daily decision making.
Purchase Orders
Request and approve purchase orders with an intuitive interface. This module includes detailed analytics. Approve via email or text for on-the-go convenience.
Incident Reporting
Intuitive incident reporting, documentation and management.
Industries Served
Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Company Information

Company
AppWork
HQ Location
Ramsey, New Jersey
Year Founded
2021
Number of Employees
11-50
Company Website

appworkco.com/

Integration Partners

See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.

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Pricing

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37 Reviews

4.7

4.8

Customer Support

4.5

Value

4.7

Onboarding Experience

4.6

Compatibility

WM
VP of Marketing & Technology

5.0 - 13 days ago

VP of Marketing and Technology

What was your company’s primary use case for AppWork Maintenance?

Work Orders and Inspections

What do you like most about AppWork Maintenance?

Their ability to adapt and change their program to fit our needs. Their development team is fast. Their client support team is excellent.

What could AppWork Maintenance do better?

They are ahead of many existing platforms out there in this field. They have been improving quickly with our constant feedback.

Who would you recommend AppWork Maintenance to?

All PM Firms who are struggling with motivating their maintenance team, dealing with high turnover in maintenance workers, and overspending in contract services, turn costs, and common area maintenance. This program is a game changer for our industry, and there so much more it can and will do in the next couple years. Very exciting!

Customer support and service

Dominic! Always responsive, honest, and he cares.

Value for money

The initial price is reasonable. And, you really can't put a price tag on this, because the ROI is going to be massive.

Ease of onboarding

Sean, the CEO, put together a great in-person training for our pilot. Dom also did an in-person training. The best part is that they stay in contact after the ink dries on the contract. Who you deal with during the sales process are the same people you work with a month later and on. And, of course Dani is a rockstar ensuring that all our pain points can be solved with Appwork.

Compatibility with your existing solutions

It actually fully integrates with our PMS. They don't use the word "workaround", their developers just upgrade thier program so it just "works".
Sean L.
Official Vendor Response
Co-founder, AppWork

Windell, this review is absolute 🔥. Thank you for taking the time to share such detailed feedback—it means a lot coming from you! We built AppWork to be adaptable, fast-moving, and genuinely helpful, so hearing that you see our development speed and team responsiveness in action is huge. Shoutout to Dom, and Dani—your dream team for making onboarding feel like a partnership, not a handoff. 🙌 We also really appreciate you calling out the real industry problems—turnover, overspending, and motivation. Solving those pain points is what keeps us innovating!

RS
Saas Operations Manager, ApartmentCorp

5.0 - a month ago

Domonic DeMascola CSM -----Great Help!

What was your company’s primary use case for AppWork Maintenance?

Work Order software

What do you like most about AppWork Maintenance?

UI

What could AppWork Maintenance do better?

New to system ..Have not found issues yet

Customer support and service

Great software.

Value for money

Ease of onboarding

Domonic DeMascola Great Help!!

Compatibility with your existing solutions

Sean L.
Official Vendor Response
Co-founder, AppWork

Robert, we love to see it! 🙌 Welcome to the AppWork universe! Thank you for recognizing the our incredible UI! Dominic is amaizng and we're happy to hear that he's making onboarding a breeze. He’s a total powerhouse when it comes to getting teams up and running. We’re glad everything’s off to a smooth start, and as you continue exploring the system, just know we’re here for anything you need. Thanks for the awesome feedback—we’re excited to keep delivering a great experience for you and the ApartmentCorp team! 🚀

See All Reviews

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