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AppWork Maintenance

by AppWork
4.6()
Claimed Listing

Product Overview

Product Description

Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.

Product Positioning

AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations.

Main Features

Work Order's & Make Readies
Work Orders: Create, assign, and track work orders easily from any device, anywhere. The cloud-based data automatically syncs with the mobile app for technicians and the admin web app. Make Readies: Supercharge your turnovers. Do more in less time with AppWork's collaborative, cloud-based make ready board. Faster turnover time reduces vacancy loss.
Inspections
You can create, complete, and track maintenance inspections with our proprietary interface that's the most user-friendly in the industry.
Technician Management
Easily track the individual performance of each technician with our leaderboards. Always know who's on call. Get real-time data with the activity feed.
Insights, Analytics, and Reports
Make faster, data-driven maintenance choices with AppWork’s real-time dashboards; built by decision-makers to help your daily decision making.
Purchase Orders
Request and approve purchase orders with an intuitive interface. This module includes detailed analytics. Approve via email or text for on-the-go convenience.
Incident Reporting
Intuitive incident reporting, documentation and management.
Industries Served
Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Company Information

Company
AppWork
HQ Location
Ramsey, NJ
Year Founded
2017
Number of Employees
11-50
Company Website

appworkco.com/

Integration Partners

See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.

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BCompliant
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Yardi RentCafe
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Last verified 02/19/2025

Pricing

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19 Reviews

4.6

4.7

Customer Support

4.4

Value

4.7

Onboarding Experience

4.7

Compatibility

TJ
Financial Analyst

4.5 - 4 days ago

Financial Analyst

What was your company’s primary use case for AppWork Maintenance?

Keeping track of work orders and make ready dates.

What do you like most about AppWork Maintenance?

As an analyst I like most that I can see the stages of getting units ready and if they are past due, or which exact date it will be ready.

What could AppWork Maintenance do better?

My only complaint is that there is no way to export the make ready board to excel.

Who would you recommend AppWork Maintenance to?

Multifamily owner/operators

Customer support and service

Value for money

I don't know how much we pay for the product.

Ease of onboarding

Compatibility with your existing solutions

It would be 5 if I could export to excel.
JS
Regional Maintenance Supervisor, Atlantic Pacific Companies

4.8 - 4 days ago

AppWork Review

What was your company’s primary use case for AppWork Maintenance?

Streamlined the work order process with great visibility into who is doing what as well as call back percentage and immediate customer feedback.

What do you like most about AppWork Maintenance?

Cuts down on the need for someone to spend time each day closing out work orders from a de4sk top. The App communicates with residents real time. Can create work orders for additional items when residents bring up other things. Easy to use.

What could AppWork Maintenance do better?

Work order completion time reports for specific time periods need to include work orders that were received prior to the time frame that were not completed in the previous period or may still be open.

Who would you recommend AppWork Maintenance to?

Anyone!

Customer support and service

Customer support has been amazing!

Value for money

Ease of onboarding

Compatibility with your existing solutions

Sean L.
Official Vendor Response
Co-founder, AppWork

John, this review is pure gold! 🏆 Less time spent closing out work orders, real-time resident communication, and streamlined visibility? That’s exactly what we aim for! 🚀 Love that AppWork is making life easier for your team. And great feedback on the reporting—our team is always looking for ways to level up! We’ll take that note and keep improving. Thanks for the love, and keep crushing it!

See All Reviews

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