Product Overview
Product Description
Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.
Product Positioning
AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations.
Main Features
Company Information
appworkco.com/
Integration Partners
See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.
Pricing
31 Reviews 4.6
4.6
4.8
Customer Support
4.5
Value
4.6
Onboarding Experience
4.6
Compatibility
5.0 - 6 days ago
Great Customer Service
What was your company’s primary use case for AppWork Maintenance?
What do you like most about AppWork Maintenance?
What could AppWork Maintenance do better?
Who would you recommend AppWork Maintenance to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Oscar, you just made our day! Carol is our Customer Service rockstar—always going above and beyond! The good news is that we already have the ability for you to personalize the inspections for your property. Carol will reach out to show you exactly how to set them up, so you can customize everything to your property’s unique needs. We’re happy to hear that you're enjoying the translation feature—accessibility is a big item on our list. Thanks for recommending us and stay tuned for more updates. We appreciate you being part of the AppWork family!
5.0 - 10 days ago
Awesome App with GREAT customer service
What was your company’s primary use case for AppWork Maintenance?
What do you like most about AppWork Maintenance?
What could AppWork Maintenance do better?
Who would you recommend AppWork Maintenance to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Stephanie, you’re basically our new favorite person! Hearing how simple AppWork is for your team—and that the make-ready board is making work assignments a snap—makes us do a little happy dance! And Carol? She’s the kind of all-star support everyone needs on speed dial. Thanks for the glowing feedback and for recommending us to everyone! We’re excited to keep making your maintenance life easier and more efficient!