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AppWork Maintenance

Name: AppWork Maintenance
Brand: AppWork
Rating: 4.7 (39 reviews)

by AppWork

4.7()

Claimed Listing

Revyse 2025 Best of Category Award Winner

Most Loved in Residency

Revyse 2025 Best of Category Award Winner

Support Star in Residency

Revyse 2025 Best of Category Award Winner

Best Value in Residency

Product Overview

Product Description

Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.

Product Positioning

AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations.

Main Features

Work Order's & Make Readies

Work Orders: Create, assign, and track work orders easily from any device, anywhere. The cloud-based data automatically syncs with the mobile app for technicians and the admin web app. Make Readies: Supercharge your turnovers. Do more in less time with AppWork's collaborative, cloud-based make ready board. Faster turnover time reduces vacancy loss.

Inspections

You can create, complete, and track maintenance inspections with our proprietary interface that's the most user-friendly in the industry.

Technician Management

Easily track the individual performance of each technician with our leaderboards. Always know who's on call. Get real-time data with the activity feed.

Insights, Analytics, and Reports

Make faster, data-driven maintenance choices with AppWork’s real-time dashboards; built by decision-makers to help your daily decision making.

Purchase Orders

Request and approve purchase orders with an intuitive interface. This module includes detailed analytics. Approve via email or text for on-the-go convenience.

Incident Reporting

Intuitive incident reporting, documentation and management.

Product Categories

Maintenance Technology, Facilities & Maintenance Supplies, Maintenance Technology

Industries Served

Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Integration Partners

See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.

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Last verified 06/16/2025

Pricing

39 Reviews

4.7

4.8

Customer Support

4.5

Value

4.7

Onboarding Experience

4.6

Compatibility

Helena P.

Rushmore Manegment

5.0 - a month ago

Great Team to Work With AppWork

What was your company’s primary use case for AppWork Maintenance?

We use it for maintenance work orders

What do you like most about AppWork Maintenance?

What I like most about AppWork Maintenance is how fast and organized they are. Tasks get done on time, and communication is always clear

What could AppWork Maintenance do better?

Everything’s been smooth no major complaints.

Who would you recommend AppWork Maintenance to?

To any team looking for fast, organized, and dependable maintenance help.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Sean L.

Official Vendor Response

Co-founder, AppWork

Hi Helena, Thank you so much for taking the time to share your experience with AppWork! We love to hear that your enjoying our platform. Clear communication and faster work order completion are two key areas we were trying to improve , so it’s wonderful to know that’s been your experience. We appreciate your kind words and your recommendation to other teams. Our goal is to continue providing dependable, seamless support, and feedback like yours motivates us to keep raising the bar. Thanks again for trusting AppWork, we look forward to continuing to support your team at Rushmore! – The AppWork Team

Windell M.

VP of Marketing & Technology

5.0 - 2 months ago

VP of Marketing and Technology

What was your company’s primary use case for AppWork Maintenance?

Work Orders and Inspections

What do you like most about AppWork Maintenance?

Their ability to adapt and change their program to fit our needs. Their development team is fast. Their client support team is excellent.

What could AppWork Maintenance do better?

They are ahead of many existing platforms out there in this field. They have been improving quickly with our constant feedback.

Who would you recommend AppWork Maintenance to?

All PM Firms who are struggling with motivating their maintenance team, dealing with high turnover in maintenance workers, and overspending in contract services, turn costs, and common area maintenance. This program is a game changer for our industry, and there so much more it can and will do in the next couple years. Very exciting!

Customer support and service

Dominic! Always responsive, honest, and he cares.

Value for money

The initial price is reasonable. And, you really can't put a price tag on this, because the ROI is going to be massive.

Ease of onboarding

Sean, the CEO, put together a great in-person training for our pilot. Dom also did an in-person training. The best part is that they stay in contact after the ink dries on the contract. Who you deal with during the sales process are the same people you work with a month later and on. And, of course Dani is a rockstar ensuring that all our pain points can be solved with Appwork.

Compatibility with your existing solutions

It actually fully integrates with our PMS. They don't use the word "workaround", their developers just upgrade thier program so it just "works".

Sean L.

Official Vendor Response

Co-founder, AppWork

Windell, this review is absolute 🔥. Thank you for taking the time to share such detailed feedback—it means a lot coming from you! We built AppWork to be adaptable, fast-moving, and genuinely helpful, so hearing that you see our development speed and team responsiveness in action is huge. Shoutout to Dom, and Dani—your dream team for making onboarding feel like a partnership, not a handoff. 🙌 We also really appreciate you calling out the real industry problems—turnover, overspending, and motivation. Solving those pain points is what keeps us innovating!

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