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AppWork Maintenance

Name: AppWork Maintenance
Brand: AppWork
Rating: 4.7 (41 reviews)

by AppWork

4.7()

Claimed Listing

Revyse 2025 Best of Category Award Winner

Most Loved in Residency

Revyse 2025 Best of Category Award Winner

Support Star in Residency

Revyse 2025 Best of Category Award Winner

Best Value in Residency

Product Overview

Product Description

Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.

Product Positioning

AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations while boasting Risk Management in ways not previously possible.

Main Features

Work Order's & Make Readies

Work Orders: Create, assign, and track work orders easily from any device, anywhere. The cloud-based data automatically syncs with the mobile app for technicians and the admin web app. Supercharge your work orders with our Weather Intelligence and AppWork Intelligence tools! Make Readies: Speed up your turnovers. Do more in less time with AppWork's collaborative, cloud-based make ready board. Faster turnover time reduces vacancy loss.

Inspections

You can create, complete, and track maintenance inspections with our proprietary interface that's the most user-friendly in the industry. We offer a fully autonomous and integrated solution that integrates back to your property management solution while integrating accross the AppWork platform including your work order and make ready process.

Technician Management

Easily track the individual performance of each technician with our leaderboards. Always know who's on call. Get real-time data with the activity feed. Empower your team with the industries first and only technician gamification features to bring your teams productivity to new heights!

Insights, Analytics, and Reports

Make faster, data-driven maintenance choices with AppWork’s real-time dashboards; built by decision-makers to help your daily decision making.

Purchase Orders

Request and approve purchase orders with an intuitive interface. This module includes detailed analytics. Approve via email or text for on-the-go convenience.

Incident Reporting

Intuitive incident reporting, documentation and management. + Harness the power of Weather Intelligence for incident reports to help manage risk in a whole new dimension!

Product Categories

Maintenance Technology, Facilities & Maintenance Supplies, Maintenance Technology

Industries Served

Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Integration Partners

See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.

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Last verified 10/13/2025

Pricing

41 Reviews

4.7

4.9

Customer Support

4.5

Value

4.7

Onboarding Experience

4.6

Compatibility

Nicole McLaurin

Community Manager, Azalea Residential-Cumberland Pointe

5.0 - 15 days ago

Carol at AppWork!

What was your company’s primary use case for AppWork Maintenance?

What do you like most about AppWork Maintenance?

We have been using AppWork with our service teams for sometime now and I really love how easy it is for the service teams to communicate with the residents. I especially enjoy the ease of use for both the residents and our team members. Anytime I have a question, I email Carol Fulgate and within minutes, I have the answer or solution that I am looking for. Carol is absolutely amazing and always willing to jump right in to assist even if it is not her "job". He follow-up is beyond measure and we absolutely LOVE her!

What could AppWork Maintenance do better?

I cannot think of anything at this time.

Who would you recommend AppWork Maintenance to?

Anyone in the multi-family industry!

Customer support and service

Response time is impeccable!

Value for money

Ease of onboarding

Compatibility with your existing solutions

Sean L.

Official Vendor Response

Co-founder, AppWork

Hi Nicole, Thank you so much for taking the time to share your experience! We’re thrilled to hear that AppWork has made communication between your service teams and residents easier, that's just one of the many things we love to say that we are "good" at! We’re especially happy to hear about your interactions with Carol. She truly embodies our commitment to fast, caring, and hands-on support, and we’ll be sure to pass along your kind words to her (she’ll love it!). It’s amazing to know that AppWork is helping your team run smoothly and efficiently. We’re so grateful to have Azalea Residential as part of the AppWork community! – The AppWork Team 💙

MaKenzie Nickel

Assistant Community Business Manager, CIP Communities

3.5 - a month ago

Excited and Thankful!

What was your company’s primary use case for AppWork Maintenance?

We're mainly using it for work order and turn tracking.

What do you like most about AppWork Maintenance?

I LOVE that we will have solid tracking for maintenance and a reward system in place! I also am very thankful for the ability for maintenance to put in work orders themselves. So much of it helps both office staff and the maintenance team!

What could AppWork Maintenance do better?

I don't love that we can't manually put in turns, our systems don't always translate the best into AppWork.

Customer support and service

Carol Gregory-Fugate has been so incredibly helpful, and the person who did our in person training at the CIP main office was so kind and gave great explanations as well!

Value for money

Ease of onboarding

Compatibility with your existing solutions

To be clear - it's not bad! I've just run into a few issues getting work orders and turns translated into AppWorks from Yardi.

Sean L.

Official Vendor Response

Co-founder, AppWork

Hi MaKenzie, Thank you so much for sharing your feedback, we really appreciate it! We're so glad to hear that AppWork is helping your team with maintenance tracking, and that you’re finding value in the maintenance gamification and technician self-service features. It’s also wonderful to hear such kind words about Carol and our training team, we’ll be sure to share your feedback with them! We completely understand the challenge you mentioned around syncing data from Yardi. Our product team is actively working on improving integrations like this to make the process smoother and more flexible for teams like yours. We’re grateful to have CIP Communities using AppWork and truly appreciate your insight, it helps us continue making the platform better every day. – The AppWork Team 💙

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