Revyse 2025 Best of Category Award Winner
Most Loved in Residency
Revyse 2025 Best of Category Award Winner
Support Star in Residency
Revyse 2025 Best of Category Award Winner
Best Value in Residency
Product Overview
Product Description
Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.
Product Positioning
AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations while boasting Risk Management in ways not previously possible.
Main Features
Company Information
appworkco.com/
Integration Partners
See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.
Pricing
47 Reviews 4.6
4.6
4.8
Customer Support
4.5
Value
4.7
Onboarding Experience
4.6
Compatibility
3.0 - 8 days ago
Appworks
What was your company’s primary use case for AppWork Maintenance?
What do you like most about AppWork Maintenance?
What could AppWork Maintenance do better?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thank you, Helene, for sharing your feedback, I really appreciate you taking the time to write this. I’m sorry to hear we missed the mark on a 5-star experience which is what we hope we can give all of our users, but I’m glad AppWork has still been helpful for communicating resident updates and managing work orders. Your note about adding more categories is a great suggestion, and we’d love to understand exactly what you have in mind so we can make those improvements. Please feel free to reach out to me directly at seanl@appworkco.com, I’d really value your input as we continue refining AppWork to better support your team. Hopefully we’ll have the chance to earn those extra stars over time. – Sean, CEO at AppWork
4.3 - 11 days ago
App Work is a Maintenance GAME CHANGER!
What was your company’s primary use case for AppWork Maintenance?
What do you like most about AppWork Maintenance?
What could AppWork Maintenance do better?
Who would you recommend AppWork Maintenance to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thank you so much for this thoughtful review Kelli. It’s great to hear how AppWork has helped transform your maintenance operations and bring more visibility, accountability, and engagement to your team, this is what we set out to do! We really appreciate your kind words about the customer support and training! We'll make sure to share the feedback with Carol. Feedback like yours keeps us motivated to keep improving and delivering real value for the multifamily service industry. Thanks again for being such a strong partner, we’re grateful to have your team in the AppWork community and look forward to continuing to grow together.