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AppWork Maintenance

by AppWork
4.8()
Claimed Listing

Product Overview

Product Description

Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance—work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.

Product Positioning

AppWork is a comprehensive solution offering a range of features designed to streamline and optimize the maintenance process for property managers, leadership teams, technicians, and residents. The product emphasizes its utility in simplifying maintenance tasks and improving operational efficiency through features like work order tracking, a digital make ready board, inspections, technician management and more. One of the key aspects of AppWork's market positioning is its use of advanced technology, such as AI and algorithms, to categorize and automatically assign tasks, which helps save time and enhance the efficiency of the maintenance process. The product also offers a mobile technician app to increase operational efficiencies further. Additionally, AppWork stands out for its focus on gamification and performance motivation for technicians. The platform includes features like leadership boards, performance badges, tips, ratings, and detailed skillset breakdowns designed to motivate and recognize the work of maintenance technicians. In terms of data analysis and management, AppWork offers real-time dashboards and detailed reports that help property managers make data-driven maintenance decisions. These reports cover various aspects like aging work orders, open work order status, unit vacancies, and technician performance, and many others. Overall, AppWork positions itself as a modern, efficient, and comprehensive maintenance management solution that leverages technology to enhance the productivity of maintenance teams and streamline property management operations.

Main Features

Work Order's & Make Readies
Work Orders: Create, assign, and track work orders easily from any device, anywhere. The cloud-based data automatically syncs with the mobile app for technicians and the admin web app. Make Readies: Supercharge your turnovers. Do more in less time with AppWork's collaborative, cloud-based make ready board. Faster turnover time reduces vacancy loss.
Inspections
You can create, complete, and track maintenance inspections with our proprietary interface that's the most user-friendly in the industry.
Technician Management
Easily track the individual performance of each technician with our leaderboards. Always know who's on call. Get real-time data with the activity feed.
Insights, Analytics, and Reports
Make faster, data-driven maintenance choices with AppWork’s real-time dashboards; built by decision-makers to help your daily decision making.
Purchase Orders
Request and approve purchase orders with an intuitive interface. This module includes detailed analytics. Approve via email or text for on-the-go convenience.
Incident Reporting
Intuitive incident reporting, documentation and management.
Industries Served
Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Company Information

Company
AppWork
HQ Location
Ramsey, NJ
Year Founded
2017
Number of Employees
11-50
Company Website

appworkco.com/

Integration Partners

See if AppWork connects with your favorite tools. For product-to-product integrations or technical questions, reach out to AppWork for more information.

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BCompliant
Data provided by
Revyse
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Engrain Unit Map
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Revyse
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MRI Software
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Revyse
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RealPage
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Propexo
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Rent Manager
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Propexo
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ResMan
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Propexo
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Yardi RentCafe
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Revyse
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Yardi Voyager
Data provided by
Propexo
Last verified 12/20/2024

Pricing

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6 Reviews

4.8

4.8

Customer Support

4.7

Value

4.8

Onboarding Experience

4.8

Compatibility

kb
community manager, village Station Apartment

5.0 - 8 months ago

community manager at village station

What was your company’s primary use case for AppWork Maintenance?

Maintenance request, incident reports, make readys

What do you like most about AppWork Maintenance?

how easy it is to submit the work orders

What could AppWork Maintenance do better?

everything is fine.

Who would you recommend AppWork Maintenance to?

let the admin side close workorders

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Sean L.
Official Vendor Response
Co-founder, AppWork

Hello Kayla, Thank you so much for taking the time to share your experience with AppWork at Village Station! We're thrilled to hear that submitting work orders has been streamlined for your team. Your feedback is invaluable in helping us continuously improve and serve our community better. We also appreciate your suggestion regarding giving admin users the ability to close work orders. It's great insights like yours that help us enhance our software's functionality. We'll definitely consider this feature for our upcoming updates. Thank you once again for your recommendation and for being a part of the AppWork community. If there's anything more we can do to assist you or further enhance your experience, please don't hesitate to reach out. Warm regards, The AppWork Team

AM
Property Manager, Afton

5.0 - 8 months ago

User Friendly

What was your company’s primary use case for AppWork Maintenance?

Prospect scheduling and follow ups

What do you like most about AppWork Maintenance?

Its very user friendly and easy to understand. I love the reporting tool! APPWork's is so great!

What could AppWork Maintenance do better?

No suggestions.

Who would you recommend AppWork Maintenance to?

Sares Regis, Simpson Housing & Greystar

Customer support and service

AppWork's team is very friendly and responsive anytime I have a learning question. The platform is very user friendly.

Value for money

Service fits with my annual budget for the community

Ease of onboarding

I was able to pick up the platform within a day thanks to their training materials.

Compatibility with your existing solutions

Integration was a smooth transition.
See All Reviews

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