Fetch Offsite Package Solution

Name: Fetch Offsite Package Solution
Brand: Fetch
Rating: 4.6 (5 reviews)

by Fetch

4.6()

Claimed Listing

Product Overview

Product Description

Take package management off your to-do list with Fetch! We make apartment package delivery convenient, reliable, and enjoyable for residents and onsite teams. Fetch is the only solution that completely removes the burden of resident packages from the onsite team. There's no software to learn or manage, no lockers to build or have break down on you — we take over the entire process! Fetch receives all packages in an offsite warehouse and coordinates delivery directly with the residents.

Product Categories

Package Management

Industries Served

Multifamily, Senior Living, Student Housing

Integration Partners

See if Fetch connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Fetch for more information.

Yardi Voyager

Data provided by

Propexo

Last verified 07/12/2024

5 Reviews

4.6

4.4

Customer Support

4.4

Value

5.0

Onboarding Experience

4.6

Compatibility

Justin R.

Community Manager, Marlowe Denton - Greystar

4.8 - a month ago

Great Service that saves time for the office staff

What was your company’s primary use case for Fetch Offsite Package Solution?

We use fetch for all resident package deliveries, eliminating the office from accepting and storing all resident packages.

What do you like most about Fetch Offsite Package Solution?

I like not being responsible for packages that show delivered but were never received by the office. I like not being interrupted by a resident asking me to grab their package.

What could Fetch Offsite Package Solution do better?

I have not had to deal with the office site package location for my current property. However, dealing with the fetch warehouse in Dallas was not a great experience. The lobby always smelled like marijuana. There were times when I pulled up to the warehouse, and a bunch of Amazon packages were left outside on the steps, and I saw 2 random people loading these packages in their car.

Who would you recommend Fetch Offsite Package Solution to?

I wish there were a way for the fetch driver to communicate with the resident if they cannot locate the apartment. Just like Uber Eats can call/text when they arrive, I wish there were a function that allowed that.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Faith E.

Official Vendor Response

Brand Strategist, Fetch

Thank you, Justin, for your review. We're delighted to hear that Fetch has relieved the package burden for you and your onsite team! We value your honesty and will carefully consider your feedback and share it with our teams. Your insight is truly appreciated!

Gabrielle Avila

Community Manager, Mill Creek Residential

4.0 - a month ago

Fetch as made packages so easy

What was your company’s primary use case for Fetch Offsite Package Solution?

We use fetch to avoid packages being lost or stole. We also like to not have any packages in the office.

What do you like most about Fetch Offsite Package Solution?

I love the app and that we are able to schedule out deliveries.

What could Fetch Offsite Package Solution do better?

Not much We have not had any issues at Alister Oak Hill

Who would you recommend Fetch Offsite Package Solution to?

All sister properties

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Faith E.

Official Vendor Response

Brand Strategist, Fetch

Thank you for your feedback, Gabrielle! Our team is excited to see your review and see that things are running smoothly for your residents and onsite team. Please let us know if we can ever be of assistance; we're happy to help!

See All Reviews

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