Fetch

4.2()
Claimed Listing
MostLoved 2026

Revyse 2026 Best of Category Award Winner

Most Loved in Residency

SupportStar 2026

Revyse 2026 Best of Category Award Winner

Support Star in Residency

BestValue 2026

Revyse 2026 Best of Category Award Winner

Best Value in Residency

Product Overview

Product Description

Fetch is the centralized community services platform behind modern apartment living. We unify the daily services that shape the resident experience (including package management, valet trash, storage, and market delivery) into one platform. By moving these operations offsite and managing them end to end, Fetch removes daily work from onsite teams while delivering a simpler, more reliable experience for residents.

Industries Served
Affordable Housing, Multifamily, Self Storage, Senior Living, Student Housing

Company Information

Company
Fetch
HQ Location
Austin, Texas
Year Founded
2016
Number of Employees
201-500
Company Website

fetchpackage.com/

20 Reviews

4.2

4.3

Customer Support

4.0

Value

4.3

Onboarding Experience

4.2

Compatibility

AA
Community Manager

5.0 - a year ago

Great service for our community!

What was your company’s primary use case for Fetch?

Our community doesn't have a package locker so this allows our residents to have packages delivered to their door at a time that benefits their schedule.

What do you like most about Fetch?

Convenience. Easy of use. Timeliness.

What could Fetch do better?

N/A

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Faith E.
Official Vendor Response
Brand Strategist, Fetch

Thank you for your review, Anjanette! We love to see Fetch has been a convenient and successful solution for your community and residents!

OC
Property Manager

5.0 - a year ago

Arcadia Decatur

What was your company’s primary use case for Fetch?

Residents can schedule package delivery

What do you like most about Fetch?

Residents can choose what time items are delivered

What could Fetch do better?

Have live agents available for residents to address concerns

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Faith E.
Official Vendor Response
Brand Strategist, Fetch

Thank you so much for the 5-star review, Oscar! We’re delighted that your residents appreciate the flexible scheduling. We also value your feedback regarding live agent availability, as support is one of our highest priorities!

See All Reviews

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