Resident Services
Resident services solutions can provide a range of on-demand services to enhance the resident experience at your community. From housekeeping and pet care, to handyman services and coffee carts, these vendors provide an array of convenient services that make life easier for your residents. And with easy-to-use online platforms and mobile apps, residents can quickly manage their services with just a few taps on their smartphones.
TheGuarantors provides specialized rental insurance products that enhance access for renters and financial security for multifamily owners and operators. With a product range including lease guarantees, security deposit replacements, renters insurance, and master policy solutions, TheGuarantors streamlines leasing and shields against financial risks, reducing your bad debt and strengthening the bottom line.
Boost your NOI and Retention with Lifestyle Services. Easily raise your move-in and ancillary fees. Amenify provides a suite of resident services at the touch of a button, all as part your properties new amenities. House cleaning, handyman, food and grocery delivery, and more, Amenify gives every resident $50 at move-in and $20 every month to use on any service they like. Managers get $50 a month for their site teams as well! Elevate your property w/ our fully integrated white glove service.
From housekeeping to chores to pet care, top property managers trust Spruce to keep their residents happy. Eliminate risk from un-vetted pros, lower your operational cost and increase renewal rates. Our crew members are professionals who do this for a living. They are background-checked, insured, top-rated by your neighbors, and trusted by community leasing teams.
Public Grid is building a new power company that provides residents with renewable energy at no extra cost and provides a revenue share back to property partners. There's no hardware needed; it's a one-click software solution that integrates with new resident move-in process or PM software.
Monadd is the first residential bill management company that surfaces all the bills and services linked to residents' households in one place. Empowering renters, nomads, expats, and homeowners monitor, update their address, and cancel services as they need in one or multiple locations. With Monadd, residential operators eliminate the hassle of handling bills belonging to tenants, save operational costs, and provide clear value that residents will come back to while residing at your property.
TULU is a smart tech platform that provides residents with on-demand access to hundreds of brand-name appliances, grocery staples, micro-mobility solutions, and entertainment devices. Leading landlords like Greystar, Brookfield, Bozzuto, Invesco, RXR Realty, and CA Ventures integrate the TULU platform in their buildings to elevate the living experience they offer. Since launching, TULU has served over 200,000 people across 26 major cities and 9 countries.
RecRe transforms multi-family apartment living by enabling residents to share and rent items like vacuums or game systems. For operators, it eases inventory management and activates community spaces, turning idle areas into vibrant hubs. It's more than an amenity; it's a gateway to a lively, engaged community, elevating your property in a competitive market. RecRe blends operational efficiency with a warm, community-centric environment, redefining modern communal living.
Take package management off your to-do list with Fetch! We make apartment package delivery convenient, reliable, and enjoyable for residents and onsite teams. Fetch is the only solution that completely removes the burden of resident packages from the onsite team. There's no software to learn or manage, no lockers to build or have break down on you — we take over the entire process! Fetch receives all packages in an offsite warehouse and coordinates delivery directly with the residents.
Give your residents the best living experience while also providing financial benefits that extend beyond their leases with Homebody®.
Set it and forget it by subscribing to our 2U Weekly or 2U Weekly+ plans. The more clothes you send in, the more you save and more time you get back!
Valet Living Connect provides your residents with a full suite of virtual offerings, events, and fitness classes each month through the Valet Living Home app. It’s all available to your residents with no new work for your onsite team. With Valet Living Connect, you get to offer your residents weekly trivia games with cash prizes, cooking classes taught by professionals, plant care, craft cocktails, DIY and so much more.
PrintWithMe is the #1 wireless printer amenity nationwide that multifamily apartment residents and staff are raving about. Offer your residents a valuable amenity, that saves them time and money. Printing at a PrintWithMe kiosk is as simple as sending one email. Our modern printers automatically order toner and paper as needed; so onsite staff can rest easy. Over 99.9% printer uptime, and outstanding customer support 7 days a week.
PooPrints is a trusted service in multifamily, partnering with more than 2 million units to eliminate unscooped dog waste through DNA technology. The service is simple, affordable, and provides a convenient way to achieve a clean property while managing your pet population. PooPrints partners report a 96% reduction in pet waste within 60 days of implementation, leading to happier residents and more efficient onsite teams. PooPrints offers benefits and resident perks to its members to help make registration fun for your residents. PooPrints offers Mobile Dog, a suite of discounts on 60+ different pet suppliers.
Bevi water dispensers are the amenity that everyone loves. Innovative designs that feature hidden plumbing for a sleek, compact look. Keep the fun flowing without interruption with fresh on-screen content, seamless updates, and remote diagnostics.
Envoy is a community-based electric car sharing service, providing electric vehicles as an exclusive amenity to apartments. Envoy electric vehicles are conveniently located on property with dedicated parking spaces and EV charging stations. Your residents can easily register, reserve, and unlock our electric vehicles with the Envoy mobile car sharing app. Envoy provides basic auto insurance for drivers of our electric car sharing vehicles as well as liability insurance for properties.
Attract and retain residents by offering the laundry convenience they have come to expect through modern technology. CSC Serviceworks offers modern and reliable laundry equipment without capital or liability costs to you, while satisfying residents with the latest in digital payment and remote monitoring technology. Plus, management has never been easier with our up-to-the-minute, cloud-based reporting.
SipWithMe is the first concierge coffee amenity for multifamily, and apartment residents and staff are raving about it. Our high-quality coffee units allow for safe, no-touch ordering, while keeping your costs low. Residents can order coffee right from their phone, and you choose how many free cups residents receive each month. Phone support is available 7 days a week, and technician visits are available within just one business day.
Frequently asked questions
What are the key features of the best Resident Services solutions?
The best tech-enabled resident services solutions for multifamily properties should offer a wide range of convenient and valuable services, such as grocery delivery, pet care, cleaning, and maintenance services, all accessible through a single platform. These solutions should also provide residents with an easy-to-use app or website where they can book and manage services, track their requests, and communicate with service providers. Additionally, the platform should have robust integrations with property management software to ensure seamless data flow and simplify administrative tasks for property managers.
What should I consider when comparing Resident Services?
As a multifamily operator, you want to make sure you're getting the most out of your resident services vendors. When comparing solutions, it's important to consider the breadth of services offered, the technology platform's usability and customization options, as well as the vendor's reputation for providing excellent customer service and support. Don't forget to also think about the needs of your residents and how a particular vendor's services will enhance their overall living experience. By doing your research and weighing your options carefully, you can find a tech-enabled resident services solution that will help you stand out from the competition and keep your residents happy.
How do Resident Services make renting apartments easier and more rewarding?
With features such as on-demand cleaning and maintenance, grocery delivery, and pet care services, tech-enabled resident services solutions help residents save time and focus on the things they love. Additionally, they can enhance the overall resident experience by offering personalized and hassle-free services, increasing satisfaction and retention rates. By leveraging these solutions, multifamily property managers can differentiate themselves from competitors and attract and retain top-quality residents.