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HOMEHR SoftwarePolicies

Policies

by Grace Hill
5.0()
Claimed Listing

Product Overview

Product Description

Grace Hill has helped multifamily organizations customize, distribute, and maintain policies for more than 25 years. Empower your team with comprehensive, industry-specific policies accessed through PerformanceHQ, our new technology platform. Mitigate risk by ensuring everyone understands your expectations and can easily access up-to-date policies at any time, on any device. Learn More: https://gracehill.com/solutions/policy-management-compliance/

Product Positioning

Empower your team with comprehensive, industry-specific policies that help get the job done. Unify processes and mitigate risk by ensuring everyone understands job expectations and can easily access policies at any time, on any device. Enjoy easy-to-use admin features that increase employee engagement and policy compliance with less time and effort!

Main Features

Customizable Manuals
Grace Hill has 18+ manuals of plug-and-play policies, job descriptions, and forms - all customizable to suit your specific needs.
Access Policy Experts
As laws and legislation changes, so should your policies. Leverage support from our policy experts to stay-up-to-date and maintain compliance.
Ensure Compliance
Effortlessly assign policies based on property type, location, and expectations of the position. Protect your people by providing employees with policies that are relevant and specific to their needs.
Extensive Industry-Specific Policies
Choose from almost 800 policies that cover crucial topics like Emergency Procedures, Leasing & Marketing, Tax Credit Compliance, Maintenance Management & Operations, Student Housing, and Corporate Accounting.
Meet Gracie: AI Chatbot
Gracie is available 24/7 to provide quick, clear responses to any policy-related questions! Now available in PerformanceHQ, Gracie delivers precise and consistent answers based on your company’s policy content, helping employees save time and avoid mistakes.
Product Categories
HR Software, Document Management
Industries Served
Affordable Housing, Commercial, Multifamily, Student Housing
Good For
Owner-OperatorsSmall to Mid-Size OperatorsLarge OperatorsOnsite TeamsCorporate Teams

Company Information

Company
Grace Hill
HQ Location
Irving, TX
Year Founded
1998
Number of Employees
201-500
Company Website

gracehill.com/

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LinkedIn Profile

www.linkedin.com/company/grace-hill/

Integration Partners

See if Grace Hill connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Grace Hill for more information.

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AppFolio
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RealPage
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ResMan
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Yardi Voyager
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Last verified 12/20/2024

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1 Review

5.0

5.0

Customer Support

5.0

Value

5.0

Onboarding Experience

5.0

Compatibility

SW
VP, Learning & Development, Capital Square Living LLC

5.0 - a year ago

SOPs done with EASE

What was your company’s primary use case for Policies?

We are a start up property management company - so we leveraged Policy Partner to ensure that our teams had a solid foundation of policies and procedures.

What do you like most about Policies?

Two things I love most - FIRST - the TEAM -- Shannon Key and her team were PHENOMENAL with our set up and customization. Made it so easy for us to get this really heavy lift done with ease. SECOND - To have a repository of all of our SOPs that is easy for the site teams to access -- easy for us to keep updated -- and just flat out easy to use was something that really influenced our decision.

What could Policies do better?

My only qualm with Policy Partner was that they had several "forms" that were associated with Policies - but we had to pay extra to get those forms. I think that those forms should be a compliment to the policies and not an additional charge. That being said - we had to create many forms on our own, either from scratch, or by reformatting forms that we had acquired in previous lives.

Who would you recommend Policies to?

Any multifamily owner/operator/manager who doesn't have a good hold on how policies and procedures are managed should look into Policy Partner. In addition, I think that supplier partners could also benefit - as they need to host policies and procedures somewhere -- why not on Policy Parnter!

Customer support and service

I can't say enough good things about Shannon Key and Lyn Whittinghill and their team - they were AMAZING to work with and made the daunting job of hundreds of policy reviews something that we were able to accomplish in weeks rather than months.

Value for money

This service is invaluable to a company like ours!

Ease of onboarding

Again - Shannon, Lyn and their team made this such an easy lift!

Compatibility with your existing solutions

We didn't have any existing solutions. PLUS -- Policy Partner is embedded within the Grace Hill Vision platform!
Grace Hill .
Official Vendor Response
Software Development, Grace Hill

Thank you Steve for sharing your review of PolicyPartner. We appreciate you taking the time and have shared your feedback with our internal teams as well. Thanks again for being a PolicyPartner customer! - The Grace Hill Team.

See All Reviews

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