4.7
4.9
Customer Support
4.5
Value
4.8
Onboarding Experience
4.7
Compatibility
5.0 - 3 months ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
5.0 - 3 months ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
4.5 - 3 months ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
5.0 - 9 months ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Sarah, appreciate you sharing your Updater experience! It's awesome to hear how seamlessly Updater has become part of your workflow, even as a member of the team. Your praise for Updater's user-friendly platform and time-saving capabilities resonates with our mission. Thanks for trusting us to streamline your move-ins, and here's to continued efficiency and success together!
5.0 - 10 months ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thank you for sharing your experience with Updater, Jennifer! We're thrilled to hear that our platform has streamlined your applicant's file creation process and made managing pending documents much easier. Carlie and our team are delighted to hear about your positive experience during the kickoff call and your interactions with our support team. We're committed to providing timely and helpful assistance whenever you need it. Your recommendation to property managers, especially those working independently, speaks volumes about the time-saving benefits of Updater. We're honored to be part of your workflow and look forward to continuing to support your success!
4.8 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thanks for taking the time to leave a review, Amy! Your feedback is invaluable to us. It's fantastic to hear how Updater has simplified your move-in process and saved you time. We're thrilled that our platform served as a one-stop solution for new residents, eliminating the need for manual welcome letters and streamlining document preparation. Your insight on quick move-ins is appreciated. This is something we're actively working on. We're grateful for your trust in us, and we're committed to continuing to make moving easier for you and your residents.
4.3 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
5.0 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
4.5 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
4.5 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
4.5 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
4.5 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thank you for your feedback, Collin! We're delighted to hear that Updater has been a significant time saver for your team and that residents find it easy to use. We appreciate your compliments on our clean and intuitive UI. Regarding your suggestion for faster syncing and setting move-in costs, great news! We actually do have a setting that allows you to sync right away for quick moves. Reach out to support@updater.com to get it set up for your community. We're glad to hear that our customer support team was able to assist you effectively and thanks for being a great partner!
4.8 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Hi Nicole! Thank you for sharing your experience with Updater! We're thrilled to hear that our platform has helped streamline your move-in process and provided your team with more time in the day. Your suggestion for a move-out process feature is duly noted and is a feature we've been exploring. We greatly appreciate your recommendation to everyone and are delighted that Updater has become an essential tool at your community.
4.8 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thank you for your feedback, Karon! We're thrilled to hear that Updater has been instrumental in providing a user-friendly onboarding experience for your future residents and has helped in managing your time effectively. Regarding your suggestion for adjusting the timing of email invites, we're pleased to inform you that this is indeed possible with Updater. Please reach out to support@updater.com, and our team will gladly assist you in configuring this feature to better suit your needs. Thanks for taking the time to give us feedback!
5.0 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Thank you for sharing your incredible experience with Updater, Stacie! Your story of managing 40+ move-ins with ease truly highlights the value our platform brings. We're thrilled that Updater kept everything organized and synchronized with Yardi, making such a daunting task more manageable. Hearing how we've helped you send out approval letters efficiently and create easy-to-follow task lists for residents warms our hearts. We understand the need for faster syncing with Yardi and rest assured, we're diligently working on enhancements. Your recommendation to other multifamily teams means the world to us, and we're honored to have played a part in your success. Thank you for entrusting Updater with your move-in process, and please don't hesitate to reach out if you ever need further assistance.
4.5 - a year ago
What was your company’s primary use case for Updater?
What do you like most about Updater?
What could Updater do better?
Who would you recommend Updater to?
Customer support and service
Value for money
Ease of onboarding
Compatibility with your existing solutions
Hi Saif, thank you for sharing your feedback! We're thrilled to hear that Updater has streamlined your move-in process and saved you time. We understand the importance of seamless integration with Yardi and are continuously working to optimize sync timing within the constraints of their API. It's great to know that our platform keeps your entire team on track, ensuring efficiency even when someone is out of the office. We appreciate your recommendation to everyone!