SatisFacts & ApartmentRatings

Our comprehensive suite of solutions ensures success in resident retention, review management, online reputation, and employee satisfaction. The leading provider in employee and resident surveys and largest source for verified online renter reviews using extensive AI-driven data analysis paired with unrivaled education and custom action plans to better attract, understand, and retain customers, with proven reduction in turnover and vacancy, and increased NOI.

ApartmentRatings is the largest source for verified online renter reviews. Our robust platform provides multifamily partners with extensive AI-driven data and leading-edge technology to ensure satisfaction at every step of the resident journey, including: review generation, review response, and reputation management. The epIQ Index serves as the multifamily industry’s leading reputation metric that delivers delivers the most actionable community performance data for resident experience.