Rent Recovery & Collections

Rent recovery and collections solutions help streamline and automate rent collection processes, saving time and reducing the risk of delinquencies. With these tools, property managers can automate payment reminders, track payments in real-time, and easily identify delinquent accounts. By utilizing rent recovery and collections software, multifamily companies can improve their cash flow, minimize losses, and provide a more efficient and convenient experience for both their staff and residents.

Colleen is a first-to-market and highly innovative software for increasing rent collection and improving resident satisfaction. Colleen notifies and converses with all late payers, assists them with inquiries and questions, and ensures seamless rent deposits into your bank account.

Claimed Listing DebtCollect is the first-ever bad debt purchase program. We immediately purchase landlords’ bad debt when a resident moves out at an agreed-upon preferential rate. We pay the property up-front and more money then you were getting before, guaranteed. Also, your management and accounting process are now simplified. Once the bad debt sale occurs, all post-resident responsibilities and accountability are finished. No property expense for this program.

Claimed Listing

Revolutionize your organization with Pay Ready's powerful platform to facilitate communication and maximize post-resident recovery. Finally a robust software solution for revenue recovery that's consistent, effective and aids in brand protection. We’re integrating top-tier AI solutions across voice, text, email, and chat platforms, enabling residents to interact with us in a natural and convenient manner and boost recovery payments.

Claimed Listing

Collecting rent is critical - and is getting harder. As the economy changes, residents may have to decide which bills get paid each month. Team members are busy and don't enjoy the tasks associated with delinquency management. Buzz Smart Assistant improves delinquency management metrics with a consistent process - every single time. Specifically designed by industry professionals, Buzz Smart Assistant collects rent faster than your property managers and leasing consultants. A first-of-it's-kind, fully-automated rent collection team member. Buzz is operational 24x7x365.

Claimed Listing

EliseCollect automatically gathers and tracks resident payments, delivering on-time payments and reducing delinquencies. EliseAI fully integrates with your PMS, to detect outstanding charges and payments, and the AI assistant automatically sends personalized reminders and community-configured instructions for payments. Start saving time and effort with EliseCollect.

The BetterNOI system segments, analyzes and interprets your collections data, then provides actionable recommendations to improve your community's performance. The debt collection model administered by Better Collections, LLC, offers clients more accountability for results by providing detailed performance reports. Residential debt collection is unique. Better Collections has the ability and resources to adequately protect your interests.

Assurant's approach to recovery solutions is designed to deliver high recovery rates for you while providing a tailored, friendly experience for your former residents. We offer online balance resolution options so debt can be settled quickly without needing to talk to a collector. And our ACA-certified professionals work with residents to explain credit impact and create custom, flexible payment plans that motivate resolution.

Frequently asked questions

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