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PERQ

by PERQ
4.5()
Claimed Listing

Product Overview

Product Description

PERQ automates the renter's journey with its all-in-one marketing platform. More than just a leasing assistant and built with AI, PERQ combines strategic advertising, digital renter tools, conversational AI, and personalized automated nurture and follow up, powered by a customer data platform. We help PMCs capture more qualified leads, amp up their email marketing, achieve higher conversions, reduce their costs per lead and lease, and save time for their overburdened marketers and onsite teams.

Product Positioning

With tools for advertising, website lead capture, cross-channel conversational AI, nurture automation, and multifamily’s only Google Business Profile tour scheduler, PERQ helps PMCs become a powerful lease magnet that generates more high-quality leads from free and low-cost sources. P Today, over 150 PMCs use PERQ to attract, engage, and sign more lease prospects.

Main Features

AI Renter Tools
PERQ captures more leads from your website using a menu of interactive digital tools that help visitors learn about your community in fun and engaging ways. The PERQ menu dynamically adjusts as a visitor moves throughout the website and, with each experience they complete, PERQ recommends a personalized next best action to maintain their engagement.
Conversational AI
PERQ automates prospect communication across channels using the latest in machine-learning AI chat technology, purpose-built for multifamily. PERQ gives your prospects access to accurate answers about property amenities and availability, schedules tours, and creates remarkable rental prospect experiences, 24/7.
Automated Nurture and Follow Up
PERQ nurtures prospects from all your lead sources with a combination of SMS and email messages to entice conversion at just the right times across their rental journey. Powered by AI Nurture Science™, PERQ outperforms “one-size-fits-all” nurture. And, PERQ works to reactivate previously lost leads in the next rental cycle.
Tour Scheduler
Whether it’s in person, self-guided or virtual, PERQ handles scheduling, rescheduling, and appointment reminders. Streamline your appointment calendar with our integrated solution.
Product Categories
Leasing AI, Lead Nurturing, Chatbots
Industries Served
Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Company Information

Company
PERQ
HQ Location
Indianapolis, IN
Year Founded
2001
Number of Employees
51-200
Company Website

www.perq.com

Integration Partners

See if PERQ connects with your favorite tools. For product-to-product integrations or technical questions, reach out to PERQ for more information.

Vendor Logo
Engrain SightMap®
Data provided by
Revyse
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Entrata
Data provided by
Propexo
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Funnel CRM
Data provided by
Revyse
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Knock CRM
Data provided by
Revyse
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RealPage
Data provided by
Propexo
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Yardi RentCafe
Data provided by
Propexo
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Yardi Voyager
Data provided by
Propexo
Last verified 12/20/2024

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17 Reviews

4.5

4.9

Customer Support

4.3

Value

4.3

Onboarding Experience

4.6

Compatibility

KB
Marketing Coordinator

5.0 - 25 days ago

We love PERQ

What was your company’s primary use case for PERQ?

We use PERQ to enhance our community websites, convert website traffic into leads, and nurture renter traffic for our communities.

What do you like most about PERQ?

What we appreciate most about PERQ is the above-average customer service, in-depth reporting, and customization.

What could PERQ do better?

Due to PERQ's large volume of data, the reporting dashboard has been intimidating to our Property Managers and clients who are new to the platform. I know PERQ is currently in the process of making the dashboard more concise and user-friendly, and the team has listened and considered our feedback.

Who would you recommend PERQ to?

I would recommend PERQ to multifamily communities who receive a large volume of renter traffic and are interested in converting more of that traffic to leads and leases.

Customer support and service

Our dedicated PERQ team Kathryn B, Fabiana S, and Jessica W, have gone above and beyond to provide stellar customer service for us and even for our ownership groups. They are friendly, knowledgeable, quick to respond, and proactive in ensuring we have visibility into the benefits and performance of the tool. They help make our jobs so much easier!

Value for money

PERQ more than pays for itself with the increased lead and lease conversions it assist, which makes our advertising dollars stretch further.

Ease of onboarding

The onboarding process for PERQ, like other tools of its kind, is in-depth, requiring care and collaboration between our Marketing team and the on-site Property Managers to educate the tool on the community-specific infromation. The payoff is a quality tool that provides customized assistance to renters in the long run. Our dedicated PERQ team is there to help every step of the way and has gone above and beyond to help make the process as smooth and transparent as possible. The team is very experienced and helped make the onboarding process and beyond a smooth transition. We knew exactly what the steps were and what was needed from us.

Compatibility with your existing solutions

PERQ works great with our RentCafe websites, Knock CRM, internet listing sites, and Rentgrata.
LD
Vice President, Boyd Wilson, LLC

4.8 - 7 months ago

Best New Product Implemented This Decade!

What was your company’s primary use case for PERQ?

Prospect nurturing, chatbot, and 24/7 communication with prospects

What do you like most about PERQ?

The support from the PERQ team has been outstanding. They provide quick responses to any questions we have, assist with the implementation process, and genuinely consider our feedback for future updates. This level of support has made a significant difference in our experience with the product. Favorite Features: 24/7 chatbot communication, effective prospect nurturing and responsive and supportive PERQ team

What could PERQ do better?

Integration with legacy property management software.

Who would you recommend PERQ to?

I highly recommend PERQ to any business looking for a robust solution for chatbot communication and prospect nurturing. Absolutely love it!

Customer support and service

The PERQ team provides exceptional support with prompt responses and valuable assistance.

Value for money

The product offers great value considering the comprehensive features and benefits it delivers.

Ease of onboarding

The PERQ team assigned to us guided us through every step, listened to our feedback, and made adjustments where they could. Their dedicated support made the onboarding process seamless.

Compatibility with your existing solutions

PERQ works well with most of our existing solutions, though integration with legacy systems could be better.
Kate G.
Official Vendor Response
Director of Customer and Brand Marketing, PERQ

Lisa, thank you so much for your review of PERQ! We're positively blushing over the title of your review and we appreciate you taking the time to share your feedback. We're always looking for ways to make our customer's lives easier and know that integrations are one key piece of that.

See All Reviews

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