PERQ

by PERQ
4.5(8)

Product Overview

Product Description

PERQ is a multifamily marketing automation platform that automates the renter's journey to get more leases with less work & cost. More than just a leasing assistant, & powered by artificial intelligence, PERQ combines digital renter tools, conversational AI, & personalized automated nurture & follow-up to help multifamily PMCs capture more qualified leads, achieve higher conversions, reduce their costs per lead & lease, & save time for their overburdened marketers & onsite teams.

Main Features

Website Conversion Tools
PERQ captures more leads from your website using a menu of interactive digital tools that help visitors learn about your community in fun and engaging ways. The PERQ menu dynamically adjusts as a visitor moves throughout the website and, with each experience they complete, PERQ recommends a personalized next best action to maintain their engagement.
Conversational AI
PERQ automates prospect communication across channels using the latest in machine-learning AI chat technology, purpose-built for multifamily. PERQ gives your prospects access to accurate answers about property amenities and availability, schedules tours, and creates remarkable rental prospect experiences, 24/7.
Automated Nurture
PERQ nurtures prospects from all your lead sources with a combination of SMS and email messages to entice conversion at just the right times across their rental journey. Powered by AI Nurture Science™, PERQ outperforms “one-size-fits-all” nurture. And, PERQ works to reactivate previously lost leads in the next rental cycle.
Tour Scheduler
Whether it’s in person, self-guided or virtual, PERQ handles scheduling, rescheduling, appointment reminders, and subsequent nurturing. Streamline your appointment calendar with our integrated solution.
Industries Served
Affordable Housing, Multifamily, Senior Living, Single-Family, Student Housing

Company Information

Company
PERQ
HQ Location
Indianapolis, IN
Year Founded
2001
Number of Employees
51-200
Company Website

www.perq.com

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8 Reviews

4.5

4.9

Customer Support

4.4

Value

4.1

Onboarding Experience

4.6

Compatibility

SR
Stephanie R.
Marketing Consultant

4.3 - a month ago

Vendor Invite

Be there when your leads there!

What was your company’s primary use case for PERQ?

We all know a lot of leads come in! Some higher quality than others, but we wanted to make sure all were being paid attention to and also be ready to answer questions 24/7 365. Help us be there when the renter is looking for answers. Bring in Perq's nurture program and we could make sure our follow-up procedures continued for everyone, plus add our personal touch to many pieces of the program.

What do you like most about PERQ?

The customization features and their client support! Wonderful account managers make things happen. We have great brainstorm sessions and iron out new ideas to continue improving the process. That means a LOT to us!

What could PERQ do better?

With all the data comes a big dashboard and lots of reports. Sometimes overwhelming and may be perfect for some, but some consolidated reporting would be beneficial and has been discussed for future improvements.

Who would you recommend PERQ to?

Anyone looking to improve their prospect experience!

Customer support and service

Their response time and feedback are of huge value! Not all supplier partners bring that and it's a big reason we continue to grow with Perq.

Value for money

Ease of onboarding

The onboarding team is awesome! Just the information needed to make a great Perq Bot takes some time, but that can be expected when you're asking AI to start nurturing interested prospects.

Compatibility with your existing solutions

They made it work and it's now great!! :)
CC
Corrin C.

4.5 - a month ago

Vendor Invite

Awesome tool

What was your company’s primary use case for PERQ?

We use this to mainly schedule tours and help the prospects answer any questions while on our website.

What do you like most about PERQ?

I love that it automatically schedules the tours and lets us know what the prospect wants so we can better help them.

What could PERQ do better?

I do not have any dislikes at this point.

Who would you recommend PERQ to?

I would recommend to anyone who needs to schedule appointments!

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

LS
Lavon S.
Offical Vendor Response
Director, Digital Marketing, PERQ

Thank you so much for taking the time to submit a review, Corrin! We're so glad PERQ is delivering for you with scheduling tours and ensuring that you get the benefit of knowing what the prospect is looking for going into the tour.

See All Reviews

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