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Surveys

Name: Surveys
Brand: Grace Hill

by Grace Hill

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Product Overview

Product Description

For over 40 years, real estate organizations have trusted Grace Hill for comprehensive survey tools and industry-leading benchmarks. We understand your challenges and can help you capture unbiased data and improve overall performance. Our survey solutions and robust reporting make it easy to analyze resident, employee, tenant, and occupant sentiments, along with in-house experts to translate the results into actionable insights. Learn More: https://gracehill.com/solutions/satisfaction-surveys

Product Positioning

Launch surveys and seamlessly capture data on resident, tenant, employee, and occupant perceptions to increase property performance and NOI.

Main Features

The Kingsley Index™

The Kingsley Index™ helps to analyze and compare commercial real estate properties and multifamily communities and provides the most comprehensive performance benchmarking database specific to the real estate industry.

Resident Surveys

Get actionable insights on the customer experience and resident lifecycle from prospect, move-in, work order, pre-renewal, and move-out surveys that can be sent via email and text/SMS messages that align with how your residents like to communicate. **Now available in PeformanceHQ.

Employee Surveys

Employee surveys help retain top talent and reduce employee turnover by creating an environment where employees feel challenged, valued, and productive by understanding what matters most to your team. **Now available in PerformanceHQ.

Tenant Surveys

Tenant surveys allow you to understand your tenants’ actual perceptions and know where to focus your time, resources, and investment. Our tenant surveys provide unbiased feedback so you can effectively address gaps, prioritize capital expenditures, highlight your competitive advantages, and reduce turnover costs.

Occupant Surveys

Occupant Surveys give voice to the people who spend the most time in your spaces. By collecting feedback from a broader audience than Tenant Surveys, they generate more data points and a larger sample size, providing a more comprehensive view of building performance and workplace experience.

Excellence Awards

Each year, we recognize individual multifamily and commercial properties and companies that outperform the Kingsley Index benchmark for overall satisfaction and highlight their achievement with this prestigious award.

Product Categories

Resident Surveys, Market Surveys, Property Management Software

Industries Served

Commercial, Multifamily

Good For

Sustainability Asset Managers Owner-Operators Onsite Teams Corporate Teams

Integration Partners

See if Grace Hill connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Grace Hill for more information.

AppFolio

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Revyse

RealPage

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Propexo

ResMan

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Revyse

Yardi Voyager

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Propexo

Last verified 06/18/2025

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Surveys

Product Overview

Product Description

Product Positioning

Main Features

Company Information

Integration Partners

Pricing

Product Demos

Product Images and Screenshots

Brand Videos

Downloadable Content

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