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HOMEResident SurveysSurveys

Surveys

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Product Overview

Product Description

For over 40 years, real estate organizations have trusted Grace Hill for comprehensive survey tools and industry-leading benchmarks. We understand your challenges and can help you capture unbiased data and improve overall performance. Our survey solutions and robust reporting make it easy to analyze resident, employee, tenant, and investor sentiments, along with in-house experts to translate the results into actionable insights. Learn More: https://gracehill.com/solutions/satisfaction-surveys

Product Positioning

Launch surveys and seamlessly capture data on resident, tenant, employee, and investor perceptions to increase property performance and NOI.

Main Features

Resident Surveys
Get actionable insights on the customer experience and resident lifecycle from prospect, move-in, work order, pre-renewal, and move-out surveys that can be sent via email and text/SMS messages that align with how your residents like to communicate.
Employee Surveys
Employee surveys help retain top talent and reduce employee turnover by creating an environment where employees feel challenged, valued, and productive by understanding what matters most to your team.
Tenant Surveys
Tenant surveys allow you to understand your tenants’ actual perceptions and know where to focus your time, resources, and investment. Our tenant surveys provide unbiased feedback so you can effectively address gaps, prioritize capital expenditures, highlight your competitive advantages, and reduce turnover costs.
Investor Surveys
Our Investor Surveys use unbiased third-party interviews and standardized questions backed by industry benchmarks. These surveys can be customized and include open-ended questions to uncover key strengths and opportunities.
The Kingsley Index™
The Kingsley Index™ helps to analyze and compare commercial real estate properties and multifamily communities and provides the most comprehensive performance benchmarking database specific to the real estate industry.
Product Categories
Resident Surveys, Market Surveys
Industries Served
Commercial, Multifamily
Good For
ESG InitiativesSustainabilityAsset ManagersOwner-OperatorsCorporate Teams

Company Information

Company
Grace Hill
HQ Location
Irving, Texas
Year Founded
1998
Number of Employees
201-500
Company Website

gracehill.com/

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LinkedIn Profile

www.linkedin.com/company/grace-hill/

Integration Partners

See if Grace Hill connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Grace Hill for more information.

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AppFolio
Data provided by
Revyse
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RealPage
Data provided by
Propexo
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ResMan
Data provided by
Revyse
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Yardi Voyager
Data provided by
Propexo
Last verified 06/18/2025

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