Claimed Listing
Product Overview
Product Description
The link between satisfaction and renewals is undeniable, but gathering data for your properties can be challenging. Grace Hill's survey solution, KingsleysSurveys, offers comprehensive survey tools, actionable insights, and trusted industry benchmarks for multifamily and commercial real estate organizations. Learn more at: https://gracehill.com/solutions/satisfaction-surveys
Product Positioning
Launch surveys and seamlessly capture data on resident, tenant, employee, and investor perceptions to increase property performance and NOI.
Main Features
The Kingsley Index™
The Kingsley Index™ helps to analyze and compare commercial real estate properties and multifamily communities and provides the most comprehensive performance benchmarking database specific to the real estate industry.
Tenant Surveys
Tenant surveys allow you to understand your tenants’ actual perceptions and know where to focus your time, resources, and investment. Our tenant surveys provide unbiased feedback so you can effectively address gaps, prioritize capital expenditures, highlight your competitive advantages, and reduce turnover costs.
Employee Surveys
Employee surveys help retain top talent and reduce employee turnover by creating an environment where employees feel challenged, valued, and productive by understanding what matters most to your team.
Client/Investor Surveys
Get competitive assessments that are objective to gain visibility to your client and investor perceptions with client and investors surveys. Understand your clients’ direct experiences with your firm and your staff, enabling you to effectively leverage competitive advantages and improve performance gaps.
GRESB & ESG Initiatives
A key element of sustainability and ESG is assessing how property managers and owners engage with their stakeholders, especially their tenants and employees. Conducting third-party surveys will increase your GRESB score and provide unbiased feedback on what matters most to your stakeholders – so you can invest in projects that directly impact overall satisfaction and renewals.
Resident Surveys
Get actionable insights on the customer experience and resident lifecycle from prospect, move-in, work order, pre-renewal, and move-out surveys that can be sent via email and text/SMS messages that align with how your residents like to communicate.
Industries Served
Commercial, Multifamily
Company Information
Company
Grace Hill
HQ Location
Irving, TX
Year Founded
1998
Number of Employees
201-500
Company Website
gracehill.com/
Integration Partners
See if Grace Hill connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Grace Hill for more information.
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Last verified 08/27/2024
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