The Kingsley Index™
The Kingsley Index™ helps to analyze and compare commercial real estate properties and multifamily communities and provides the most comprehensive performance benchmarking database specific to the real estate industry.
Tenant Surveys
Tenant surveys allow you to understand your tenants’ actual perceptions and know where to focus your time, resources, and investment. Our tenant surveys provide unbiased feedback so you can effectively address gaps, prioritize capital expenditures, highlight your competitive advantages, and reduce turnover costs.
Employee Surveys
Employee surveys help retain top talent and reduce employee turnover by creating an environment where employees feel challenged, valued, and productive by understanding what matters most to your team.
Client/Investor Surveys
Get competitive assessments that are objective to gain visibility to your client and investor perceptions with client and investors surveys. Understand your clients’ direct experiences with your firm and your staff, enabling you to effectively leverage competitive advantages and improve performance gaps.
GRESB & ESG Initiatives
A key element of sustainability and ESG is assessing how property managers and owners engage with their stakeholders, especially their tenants and employees. Conducting third-party surveys will increase your GRESB score and provide unbiased feedback on what matters most to your stakeholders – so you can invest in projects that directly impact overall satisfaction and renewals.
Resident Surveys
Get actionable insights on the customer experience and resident lifecycle from prospect, move-in, work order, pre-renewal, and move-out surveys that can be sent via email and text/SMS messages that align with how your residents like to communicate.