Updater

by Updater
4.7()
Claimed Listing

Product Overview

Product Description

Updater is the nation’s #1 moving app – think TurboTax, but for moving. We help renters schedule moving services, update internet plans, change utilities, purchase renters insurance, and much more. We know moving can be a headache for onsite teams too – that’s why we built Updater Pro | Onboarding, a tool to eliminate moving chaos and make a great first impression on your new residents. Say goodbye to paper moving checklists once and for all!

Product Positioning

For onsite teams and residents seeking a streamlined move-in process, Updater is the ultimate all-in-one solution. As the leader in moving technology, Updater revolutionizes the experience for everyone involved with move-in day. With its unmatched efficiency, Updater saves valuable time for onsite teams, allowing them to focus on more critical tasks like leasing units. By consolidating move-in tasks into a single platform, Updater ensures that residents complete necessary tasks on time, guaranteeing a smooth move-in experience.

Main Features

Send custom welcome letters with one-click
Send your custom welcome letter with one-click, or choose to put welcome letters on autopilot, and give residents everything they need to be move-in ready 2X faster.
Sync important move-in documents with your PMS
Our two-way integrations allow you to securely push and pull important moving details to and from your core software.
Manage the entire resident move-in process in one place
Find all move-in information in one place, monitor task completion, and automatically sync documents with your property management software.
Personalize the experience to meet your unique requirements
Easily customize your community’s unique move-in tasks with custom instructions, workflows, or link-outs.
Ensure residents complete required tasks on time
Send custom reminders or have Updater automatically follow up with residents until they’re “move-in ready.”
Effortless task review and approval
Stay up-to-date in real time by reviewing completed move-in tasks. Facilitate a seamless process for both residents and onsite teams with the ability to approve or reject tasks as needed.
Industries Served
Affordable Housing, Multifamily, Single-Family, Student Housing

Company Information

Company
Updater
HQ Location
New York
Year Founded
2011
Number of Employees
201-500
Company Website

updater.com/

Integration Partners

See if Updater connects with your favorite tools. For product-to-product integrations or technical questions, reach out to Updater for more information.

Vendor Logo
AppFolio
Data provided by
Revyse
Vendor Logo
Entrata
Data provided by
Propexo
Vendor Logo
MRI Software
Data provided by
Propexo
Vendor Logo
RealPage
Data provided by
Propexo
Vendor Logo
ResMan
Data provided by
Propexo
Vendor Logo
Yardi Breeze
Data provided by
Revyse
Vendor Logo
Yardi RentCafe
Data provided by
Revyse
Vendor Logo
Yardi Voyager
Data provided by
Propexo
Last verified 02/05/2024

Product Demos

Sign in to your verified buyer account to view

Product Images and Screenshots

Sign in to your verified buyer account to view

Brand Videos

Sign in to your verified buyer account to view

Downloadable Content

Sign in to your verified buyer account to view

13 Reviews

4.7

4.9

Customer Support

4.4

Value

4.8

Onboarding Experience

4.7

Compatibility

SK
Community Manager, SRG Residential

5.0 - 3 months ago

The extra team member you never knew you needed!

What was your company’s primary use case for Updater?

We use Updater to assist with organizing our applicant's move in tasks. Updater picks up their info, sends out an intro and list of requirements, and follows up with reminders as necessary.

What do you like most about Updater?

Updater's platform is so user friendly and easy to learn. We were up and running in no time! That plus all the time saved make it an easy choice for managing your move ins.

What could Updater do better?

I honestly can't think of a single thing.

Who would you recommend Updater to?

I would recommend Updater to all multifamily management companies.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

Jenna W.
Official Vendor Response
VP, Marketing, Updater

Sarah, appreciate you sharing your Updater experience! It's awesome to hear how seamlessly Updater has become part of your workflow, even as a member of the team. Your praise for Updater's user-friendly platform and time-saving capabilities resonates with our mission. Thanks for trusting us to streamline your move-ins, and here's to continued efficiency and success together!

JB
Community Manager, Sares-Regis

5.0 - 4 months ago

Updater is an awesome service that helps property managers be more efficient

What was your company’s primary use case for Updater?

My company implemented Updater a few months back and it’s made creating applicant’s files so much easier!

What do you like most about Updater?

I love how Updater gives future residents reminders of what documents are still pending. It makes it so much easier to complete other tasks rather than chasing down pending documents. Carlie hosted our kick off call and did such an awesome job on explaining the service and how easy it is to use. Any time I have had a question or issue the team responds in a timely manner.

What could Updater do better?

N/A

Who would you recommend Updater to?

I would recommend it to almost all property managers, especially if you work in the office by yourself a lot. It seriously saves me so much time when I am getting my move in files ready.

Customer support and service

Very responsive to questions and concerns. The kick off call was very informative as well.

Value for money

Ease of onboarding

Compatibility with your existing solutions

Jenna W.
Official Vendor Response
VP, Marketing, Updater

Thank you for sharing your experience with Updater, Jennifer! We're thrilled to hear that our platform has streamlined your applicant's file creation process and made managing pending documents much easier. Carlie and our team are delighted to hear about your positive experience during the kickoff call and your interactions with our support team. We're committed to providing timely and helpful assistance whenever you need it. Your recommendation to property managers, especially those working independently, speaks volumes about the time-saving benefits of Updater. We're honored to be part of your workflow and look forward to continuing to support your success!

See All Reviews

Similar Products

Moved
(1)
Welcome Boss™
(0)