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Flair

Name: Flair
Brand: Flair
Rating: 5.0 (18 reviews)

by Flair

5.0()

Claimed Listing

Revyse 2025 Best of Category Award Winner

Most Loved in Consideration & Touring

Revyse 2025 Best of Category Award Winner

Support Star in Consideration & Touring

Revyse 2025 Best of Category Award Winner

Best Value in Consideration & Touring

Exclusive offer for Flair through Revyse

Product Overview

Product Description

Flair is conversation intelligence for multifamily leasing. It reads every call live, and runs a monthly shop on your follow-up across email, text, and voicemail. You see what renters asked for, which leads got dropped, and where the follow-up broke. Not a sample of four a quarter. Every call. The always-on read a quarterly secret shop can't give you.

Product Positioning

Most operators find out about a leasing problem a quarter too late, from a shop that scored a call or two. Flair is the always-on layer of your leasing tech stack. It reads every conversation and the lead flow behind it, so you catch a dropped lead while you can still win it. Not a secret shop. Not a coaching tool. Conversation intelligence that protects revenue, on the same budget line as your quarterly shop, working every day instead of four times a year.

Main Features

Call intelligence

Every call, the day it happens. Not a sample of four a quarter. Human & AI.

Lead Flow Diagnostic

A fake lead once a month, tracked across email, text, and voicemail. Catch where follow-up breaks and test your tech stack.

Answer-rate reporting

See which properties and agents pick up, and the demand slipping through unanswered calls.

Custom scorecards

Create a scorecard for how calls & online leads should be handled. Then score every agent against it - human & AI.

Voice recognition

Every call, automatically assigned to the agent that took it. No manual logging.

No logins needed for on-site

Yes, this is a feature! We designed Flair so that on-site doesn't need a login to get max value out of the product.

Product Categories

BI & Data Analytics, Mystery Shops

Industries Served

BTR (Build-To-Rent), Multifamily, Self Storage, Senior Living, Student Housing

Good For

Lease-Ups New Developments Centralized Leasing Asset Managers Owner-Operators

Pricing

18 Reviews

5.0

5.0

Customer Support

4.9

Value

5.0

Onboarding Experience

5.0

Compatibility

Michael Cuocolo

Asset Management Analyst

5.0 - a month ago

Flair is a Fantastic!

What was your company’s primary use case for Flair?

As GPs, our primary use was to hold our PMs accountable — and this tool did an amazing job of that. The key word is accountability, and practicing what one preaches: it enables owners to ensure their onsite team is doing just that, highlight operational inefficiencies, and allow owners to operate their properties to the best of their abilities.

What do you like most about Flair?

The data is obviously fantastic, along with the team. Flair is a fluid, ongoing process, where certain data metrics and reports are still being built out and can be customized to a client. The call answer rate is by far the most useful, in addition to the biggest strengths and weaknesses identified by individual callers in a specific timeframe.

What could Flair do better?

Nothing — it is already fantastic and is evolving with client feedback daily.

Who would you recommend Flair to?

Any owner or property management company. As an owner, you can obviously track your PMs and ensure they are meeting your standards; as a PM, you can track your employees and ensure they are up to par and nip problems before they arise. Everyone benefits from this on the operational front.

Customer support and service

It is a fantastic tool that has helped our operations tremendously.

Value for money

Fantastic value.

Ease of onboarding

The Flair team takes the burden off your hands.

Compatibility with your existing solutions

Integrates perfectly.

Max Sharkansky

5.0 - a year ago

Flair Dialer Product

What was your company’s primary use case for Flair?

We have been using Flair for years on the marketing side but recently started using their new product - a dialer that's automating calls with leads, and a secret shop product. The products allow us to monitor how often and how well our leasing team is answering calls which has helped us improve accountability and increase leasing.

What do you like most about Flair?

We love their dialer and secret shop products, truly an accountability and results game-changer.

What could Flair do better?

We think it works great.

Who would you recommend Flair to?

Owner operators and management companies.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

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