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Flair

5.0()
Claimed Listing
MostLoved 2025

Revyse 2025 Best of Category Award Winner

Most Loved in Consideration & Touring

SupportStar 2025

Revyse 2025 Best of Category Award Winner

Support Star in Consideration & Touring

BestValue 2025

Revyse 2025 Best of Category Award Winner

Best Value in Consideration & Touring

Exclusive offer for Flair through Revyse

10 Secret Shops - FREE

Product Overview

Product Description

Your CRM shows "94% engagement." Your AI vendor shows "92% satisfaction." Neither shows you what actually happened. Everyone else tracks activity. Flair tracks behavior. The only platform that holds your team AND your tech accountable - so you can see which agents are closing vs deflecting, if your AI is qualifying properly, and exactly where leasing breaks down. Stop arguing with incomplete dashboards. Start fixing with receipts. Want proof? Secret shop for free at getflair.io/SHOP

Product Positioning

In multifamily, when conversions are down, marketing blames leasing and leasing blames marketing. Both defend themselves with dashboards that show activity, not behavior. That's the gap. Your CRM shows "lead contacted" but won't show if they answered the question or deflected. Your AI vendor shows "92% satisfaction" but won't show if it's creating urgency or just being polite. Flair bridges this gap with team & tech accountability. We track the behaviors that actually matter - answer rates, objection handling, qualifying questions, AI vs human performance - so you can see exactly where your leasing process breaks down. Not just your team. Your tech too. Then you can hold everyone accountable with receipts, not opinions, and fix what's actually broken. Stop tracking activity. Start tracking behavior.

Main Features

Behavioral Call Intelligence
Your call intelligence says "64% mentioned price." Flair shows "Sarah deflected 8 price objections without booking a tour." Track behaviors YOU care about - answer rates, objections, qualifying questions - then compare AI vs human, property vs property, agent vs agent.
Secret Shopping (Online + Phone)
Automate phone & email shops to see what your CRM won't show you - do they call back? Answer questions? Create urgency? One shop reveals the gap. Flair shows the pattern. Try free at getflair.io/SHOP
Call Automation
Get leasing on the phone with new leads in 60 seconds. Automate follow-up to raise your floor for speed-to-lead.
Industries Served
BTR (Build-To-Rent), Multifamily, Self Storage, Senior Living, Student Housing

Company Information

Company
Flair
HQ Location
Miami, FL
Year Founded
Number of Employees
11-50
Company Website

www.getflair.io/

Pricing

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17 Reviews

5.0

5.0

Customer Support

4.9

Value

5.0

Onboarding Experience

5.0

Compatibility

MS
,

5.0 - 5 months ago

Flair Dialer Product

What was your company’s primary use case for Flair?

We have been using Flair for years on the marketing side but recently started using their new product - a dialer that's automating calls with leads, and a secret shop product. The products allow us to monitor how often and how well our leasing team is answering calls which has helped us improve accountability and increase leasing.

What do you like most about Flair?

We love their dialer and secret shop products, truly an accountability and results game-changer.

What could Flair do better?

We think it works great.

Who would you recommend Flair to?

Owner operators and management companies.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

NN
Managing Partner, Asset Management, Tides Equities

5.0 - 7 months ago

Flair - Visibility, Accountability, and Efficiency

What was your company’s primary use case for Flair?

I was introduced to Flair by a partner of ours and I'm very glad that the introduction was made. We utilize Flair as a tool to monitor whether the team is answering calls, connecting with inbound leads in a timely fashion (via phone, not an email that goes to spam), and ultimately, with the visibility that we now have as a result of Flair, we are able to hold teams accountable. Often, management teams can hide behind Knock and other CRMs that show an engagement score of 100% when an automated email is generated and sent, but that is not productive nor moving the needle for us, so having the visibility via Flair is a game changer. Lastly, I'm a big fan of the secret shopping tool that allows us to evaluate a team's performance on calls, follow up, etc., especially for sites not yet on Flair, so we can evaluate their effectiveness prior to adding the Flair product.

What do you like most about Flair?

Again, its all about visibility and having a tool that provides us with what we need for accountability. I am a big fan of the fact that Flair forces onsite teams to actually connect with inbound, warm leads in a timely fashion on the PHONE, and not just via an email or text.

What could Flair do better?

A summary of where the inbound leads are coming from on a daily, weekly, and monthly basis that we can use to track the effectiveness for our marketing spend would be very helpful.

Who would you recommend Flair to?

Anyone on the asset management, ownership, and property management side looking for an easy way to track the team's productivity and a simple tool to push teams to connect with prospects on the phone. The calls and phone portion is the key here.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

See All Reviews

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