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HOMELead NurturingFlair

Flair

5.0()
Claimed Listing
MostLoved 2025

Revyse 2025 Best of Category Award Winner

Most Loved in Consideration & Touring

SupportStar 2025

Revyse 2025 Best of Category Award Winner

Support Star in Consideration & Touring

BestValue 2025

Revyse 2025 Best of Category Award Winner

Best Value in Consideration & Touring

Exclusive offer for Flair through Revyse

3 Secret Shops - FREE

Product Overview

Product Description

In multifamily, the only thing worse than having a problem is not knowing what it is. Flair reveals what's really happening when prospects contact you and holds your teams accountable through automated call follow up, call scoring, and secret shopping. See what's really happening at your properties today with our free secret shopping tool at GETFLAIR.IO/SHOP

Product Positioning

In multifamily, marketing generates leads and leasing teams convert them—but when goals aren't met, there's no visibility into why. The missing link? Leasing enablement. Flair is building for the leasing enablement category to bridge this gap—giving you visibility you never had, to hold your teams accountable in a way you haven't been able to. By automating call follow-up, scoring every call, and secret shopping, Flair exposes precisely where your leasing process breaks down—whether it's people, process, or technology. Finally move beyond the blame game to identify exactly which properties need help, which team members need coaching, and which technologies are failing to deliver. Stop guessing where everything goes wrong. Start knowing with Flair.

Main Features

Call Automation
Are your leasing agents allergic to the phone? Flair gets leasing on the phone with new leads in 60 seconds. Raise your floor for speed to lead
Call Scoring
Stop guessing if you have a leasing problem. Flair scores every call against industry benchmarks and gives you ready-to-use training notes. Know exactly what's being said (or not said) that costs you leases.
Secret Shopping (Online + Phone)
What do prospects really experience when they inquire at your communities? Automate phone & email shops revealing if your tech stack, team, or process is the weak link. Find the leak(s) in your leasing funnel. Try this feature free at GETFLAIR.IO/SHOP
Accountability Reports
"We didn't get the lead" becomes "We missed 37 calls this week." Replace excuses with evidence through Flair's accountability reports. Hold teams accountable with irrefutable data, and prove where the real problem lies.
Flair Connect
Never manually update pricing & specials ever again. Flair Connect automates pricing and makes it easy to schedule specials across Google Ads & GBP. Save time, improve lead quality, and prevent false advertising.
Product Categories
Lead Nurturing, Mystery Shops, Advertising
Industries Served
BTR (Build-To-Rent), Multifamily, Self Storage, Senior Living, Student Housing
Good For
Lease-UpsNew DevelopmentsCentralized LeasingAsset ManagersOwner-Operators

Company Information

Company
Flair
HQ Location
Miami, FL
Year Founded
Number of Employees
11-50
Company Website

www.getflair.io/

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LinkedIn Profile

www.linkedin.com/company/getflair/

Pricing

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16 Reviews

5.0

5.0

Customer Support

4.9

Value

5.0

Onboarding Experience

5.0

Compatibility

NN
Managing Partner, Asset Management, Tides Equities

5.0 - 20 days ago

Flair - Visibility, Accountability, and Efficiency

What was your company’s primary use case for Flair?

I was introduced to Flair by a partner of ours and I'm very glad that the introduction was made. We utilize Flair as a tool to monitor whether the team is answering calls, connecting with inbound leads in a timely fashion (via phone, not an email that goes to spam), and ultimately, with the visibility that we now have as a result of Flair, we are able to hold teams accountable. Often, management teams can hide behind Knock and other CRMs that show an engagement score of 100% when an automated email is generated and sent, but that is not productive nor moving the needle for us, so having the visibility via Flair is a game changer. Lastly, I'm a big fan of the secret shopping tool that allows us to evaluate a team's performance on calls, follow up, etc., especially for sites not yet on Flair, so we can evaluate their effectiveness prior to adding the Flair product.

What do you like most about Flair?

Again, its all about visibility and having a tool that provides us with what we need for accountability. I am a big fan of the fact that Flair forces onsite teams to actually connect with inbound, warm leads in a timely fashion on the PHONE, and not just via an email or text.

What could Flair do better?

A summary of where the inbound leads are coming from on a daily, weekly, and monthly basis that we can use to track the effectiveness for our marketing spend would be very helpful.

Who would you recommend Flair to?

Anyone on the asset management, ownership, and property management side looking for an easy way to track the team's productivity and a simple tool to push teams to connect with prospects on the phone. The calls and phone portion is the key here.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

BV
Managing Partner, CRES

5.0 - 3 months ago

ACCOUNTABILITY AT ITS FINEST

What was your company’s primary use case for Flair?

We use FLAIR for multiple functions, but the gist is ensuring our hard earned / expensive leads are actively followed up on AS SOON AS POSSIBLE.

What do you like most about Flair?

I love that because of FLAIR I now know (1) The percentage of calls now being answered by my teams in the leasing offices (2) The quality of their interactions with prospects with the call recording, transcribing, and scoring (3) The Secret Shopping function to see how quickly the teams engage with online submissions

What could Flair do better?

Have every single leasing related call that is coming into the office recorded, transcribed, and scored

Who would you recommend Flair to?

Managing Partners, Asset Managers, Regional Prperty Managers, VP Property Managers Anyone looking for quick and usable feedback on what is going on in the leasing office. If they are NOT answering the phones, what else are they not doing?

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

See All Reviews

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