Flair

5.0()
Claimed Listing
MostLoved 2025

Revyse 2025 Best of Category Award Winner

Most Loved in Consideration & Touring

SupportStar 2025

Revyse 2025 Best of Category Award Winner

Support Star in Consideration & Touring

BestValue 2025

Revyse 2025 Best of Category Award Winner

Best Value in Consideration & Touring

Exclusive offer for Flair through Revyse

10 Secret Shops - FREE

Product Overview

Product Description

Flair is the conversation intelligence layer of the leasing tech stack. It reads every leasing and resident conversation, not one or two calls a quarter, and turns them into signals teams can act on now. Flair shows what the market is actually asking for, flags the moment lead flow breaks, and coaches agents (human and AI) from real calls. Owners get the portfolio view. Operators get the detail, and fix issues before anyone else sees them. Conversation intelligence that protects revenue.

Product Positioning

A secret shop checks a few calls a quarter. A coaching tool trains the pitch. Flair reads every conversation, hears the demand underneath, and tells you the moment lead flow stops working. It's the always-on layer that protects demand, rent, and appointment conversion across the front of the funnel. Two purpose-built views mean owners see the big picture while operators keep the detail. No samples, no gotchas, no finding out a quarter too late.

Main Features

Call Intelligence
Reads every call, scores agents (human and AI), and surfaces the demand underneath.
Email Shops
Synthetic leads test your follow-up and catch the breaks no one else sees.
Custom Scorecards
Grade every call & email shop against your criteria, not a generic rubric.
Dialer Automation
Gets your team on the phone with new leads within 60 seconds.
Industries Served
BTR (Build-To-Rent), Multifamily, Self Storage, Senior Living, Student Housing

Company Information

Company
Flair
HQ Location
Miami, FL
Year Founded
Number of Employees
11-50
Company Website

www.getflair.io/

Pricing

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17 Reviews

5.0

5.0

Customer Support

4.9

Value

5.0

Onboarding Experience

5.0

Compatibility

MS
,

5.0 - a year ago

Flair Dialer Product

What was your company’s primary use case for Flair?

We have been using Flair for years on the marketing side but recently started using their new product - a dialer that's automating calls with leads, and a secret shop product. The products allow us to monitor how often and how well our leasing team is answering calls which has helped us improve accountability and increase leasing.

What do you like most about Flair?

We love their dialer and secret shop products, truly an accountability and results game-changer.

What could Flair do better?

We think it works great.

Who would you recommend Flair to?

Owner operators and management companies.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

NN
Managing Partner, Asset Management, Tides Equities

5.0 - a year ago

Flair - Visibility, Accountability, and Efficiency

What was your company’s primary use case for Flair?

I was introduced to Flair by a partner of ours and I'm very glad that the introduction was made. We utilize Flair as a tool to monitor whether the team is answering calls, connecting with inbound leads in a timely fashion (via phone, not an email that goes to spam), and ultimately, with the visibility that we now have as a result of Flair, we are able to hold teams accountable. Often, management teams can hide behind Knock and other CRMs that show an engagement score of 100% when an automated email is generated and sent, but that is not productive nor moving the needle for us, so having the visibility via Flair is a game changer. Lastly, I'm a big fan of the secret shopping tool that allows us to evaluate a team's performance on calls, follow up, etc., especially for sites not yet on Flair, so we can evaluate their effectiveness prior to adding the Flair product.

What do you like most about Flair?

Again, its all about visibility and having a tool that provides us with what we need for accountability. I am a big fan of the fact that Flair forces onsite teams to actually connect with inbound, warm leads in a timely fashion on the PHONE, and not just via an email or text.

What could Flair do better?

A summary of where the inbound leads are coming from on a daily, weekly, and monthly basis that we can use to track the effectiveness for our marketing spend would be very helpful.

Who would you recommend Flair to?

Anyone on the asset management, ownership, and property management side looking for an easy way to track the team's productivity and a simple tool to push teams to connect with prospects on the phone. The calls and phone portion is the key here.

Customer support and service

Value for money

Ease of onboarding

Compatibility with your existing solutions

See All Reviews

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