Introducing Lea, your omni-channel AI leasing sales consultant. Delivering best in class performance, 24/7 across all communication channels (email, voice, SMS, chatbot). Lea maximizes your lead conversion with instant, around-the-clock multi-touch nurturing, resulting in reduced lead-to-lease time and more tours generated. Lea seamlessly integrates directly into your property management software & CRM as an agent with minimal effort and we can get new communities started in no time.
Get qualified leads to drive up occupancy with targeted paid search, social, and remarketing campaigns from Repli. Our approach to paid media management is innovative, metric-driven, enterprise-level with a boutique touch. We understand your community, position, and operations deeply, define goals together, and ensure that your messaging is clear and actionable. Level-up your digital ads with Repli.
Training and development are critical to your success and generic content just doesn’t cut it! That’s why we offer a Learning Management System (LMS) to deliver the training you need in a system that’s easy to use and specifically designed for multifamily. Grace Hill and Edge2Learn offer the most comprehensive course content that covers essential topics, a customizable platform, and a system that’s easy to manage and scale. Learn more https://gracehill.com/solutions/property-management-training/
See your property and team through the eyes of your prospects and residents with Mystery Shopping by Grace Hill. Our easy-to-administer mystery shopping programs are designed for multifamily property managers to deliver timely, unbiased performance assessments. Access 30+ training courses tailored to address specific skill gaps identified during your mystery shops, helping you develop a highly skilled leasing team. Learn more at https://gracehill.com/solutions/multifamily-mystery-shopping/
Attract top talent. Develop your team. Whatever your goals are, Visto by Grace Hill helps make it easier to broaden your team’s education. In partnership with the National Apartment Association Education Institute (NAAEI), Grace Hill built Visto to be the most convenient way to earn a credential. Not just any credential — NAAEI's accreditations for rental housing are the most admired in our industry. Visto makes it simple to bring that prestige to your team.
Widewail brings performance to multifamily reputation management. This isn't just review monitoring technology. Widewail Invite automates the collection of new reviews, bringing in more new leases through organic local search and saving your onsite teams time. Survey more with less hassle by automating online reviews on Google and other review platforms. Our integrations with Yardi, Entrata, and Appfolio power seamless automation, so you can put your online reputation strategy on autopilot.
For more than 20 years, Grace Hill has helped transform policy development and management from a burden into a strategic advantage. Our clients improve the performance of their assets and maintain regulatory compliance by ensuring everyone can access company policies at any time, on any device. With nearly 800 industry-specific policies, our policies offer what your organization needs to stay compliant. Learn more at https://gracehill.com/solutions/policy-management-compliance/
Rethink your retention strategy with Renew. Reduce vacancy loss, improve forecasting, and cut through the noise. Build long-term relationships and meet your residents where they are - or wherever they’re going. Understand how likely your resident is to renew or where they plan to move and why. Supercharge your process with Renew, and let your team focus on delivering a superior resident experience.
Onsite management solutions to optimize your operations! Simplify property operations from lead, to lease, to renewal—and everything in between. Happy Products include Maintenance, Resident Portal, and CRM.
Access millions of unique renters in one modern marketplace with Zumper. We’ve introduced an entirely new experience that makes it easy for renters to find a place, whether they’re looking for one night or one year. Harnessing the power of Artificial Intelligence (AI), we offer tools to help you pinpoint renters most likely to lease, enhance your Google Business Profile, protect your online reputation, nurture leads, and much more. Visit www.zumper.com/multifamily to learn more.
Reduce bad debt and evictions by over 51% with Snappt. We’re the only solution that can screen 100% of documents provided by financial institutions and catch fraudulent documents 99.8% of the time. It’s easier than ever for tenants to alter documentation, such as pay stubs and bank statements, so they can fraudulently qualify for units. Snappt flags those fake documents, helping properties to greatly reduce costly evictions.
Apartment List offers a unique way of matching properties with highly compatible and motivated renters. Embrace the next generation ILS and harness the power of generative AI and machine learning to attract and nurture qualified renters at every touchpoint of their rental journey. We drive 24/7 engagement, convenience, and cost-efficiency with our comprehensive platform. Together, we can redefine rental management.
Monitor and protect property brands and online reputation with one comprehensive tool. Grace Hill offers an easy-to-use, comprehensive Online Reputation Management (ORM) solution for multifamily property management companies. Ensure you have the information you need to protect your brand and express your company’s customer service online. Learn more https://gracehill.com/solutions/multifamily-reputation-management/
Rent Dynamics' powerful CRM converts marketing leads into move-ins with automated lead nurturing, AI-powered call insights, and a customizable executive dashboard showcasing your most critical KPIs to ensure your funnel is moving forward. Rent Dynamic’s CRM can be implemented in under 30 days with zero startup fees, easy integrations into most tech stacks, and boasts the flexibility to align with your leasing playbook at any stage.
BC Solutions is a full-service Yardi consulting firm working with Yardi users on implementations, property conversions, custom reports, security audits, treasury management, the New York module and more. Our ticketed Yardi help desk provides expert support for everyday user issues, and includes two-hour response time for members of The BCS Concierge Club, our fixed-price service that includes staff training, ongoing data analysis and access to our robust custom reports library.
Multifamily Maintenance & Operations Redefined. Get more than maintenance. Drive performance and retention by motivating your technicians with gamification and ratings. Optimize operations with an advanced business intelligence layer that turns data into strategy.
BetterBot's multifamily automated leasing assistant uses AI lease automation to save your onsite and centralized leasing teams hundreds of hours per month. Our Customer Success team handles all the heavy lifting to collect information about your properties and build your Automated Leasing Assistant in as little as three days - with 0 training required from your leasing or marketing teams. Respond to any lead, from any source, at any time using BetterBots AI lease automation.
Developed For Your Success, our comprehensive survey solutions provide valuable insights into prospect and resident satisfaction and employee engagement, enabling you to make data-driven decisions and drive success. Flagship Survey Program to understand the baseline of your Resident and Prospect experience: Resident Surveys Prospect Surveys Gain additional insight with our touchpoint and additional survey programs Move-in Maintenance Renewal Move-out Employee Voices
As a specialized multifamily marketing solution, Resi is your ideal partner in amplifying your properties' online visibility. Our platform presents an adaptable and scalable choice that blends a modern, visually stunning website builder with the robust capabilities of a centralized data platform. The process of launching and updating websites, integrating crucial third-party tools, and scrutinizing your marketing performance is simplified and streamlined like never before.
Asset management solutions to evaluate and close deals. Make every second count with data-driven tools that speed up walks and project renovations while delivering impactful reporting. Happy Asset products include Due Diligence & CapEx & Renovations.
Updater is the nation’s #1 moving app – think TurboTax, but for moving. We help renters schedule moving services, update internet plans, change utilities, purchase renters insurance, and much more. We know moving can be a headache for onsite teams too – that’s why we built Updater Pro | Onboarding, a tool to eliminate moving chaos and make a great first impression on your new residents. Say goodbye to paper moving checklists once and for all!
Engage and Engage Plus are the foundation of Widewail. Our reputation management platform monitors for new review activity and social media activity and presents the review as a task to our team of Review Response Specialists. This team responds to every single customer with no templates - custom responses to every resident review and social comment, to date managing 1M+ reviews. With Widewail's team of experts, managing online reviews and providing high-quality resident engagement is easy.
With our suite of review management tools, you can be sure that your organization is staying on top of your reputation management game. -Review Management Dashboard -Review Response Team -Review Analytics -ORA Monitoring -In-Depth AI Analysis